About Company
Are you someone who thrives in a lively environment and loves making people smile with delicious food? At Career.zycto, we believe that the heart of any great meal is the person serving it. For a fast food counter attendant, our dynamic setting offers a perfect opportunity to hone customer service skills, be part of a supportive team, and contribute directly to a positive dining experience. We’re committed to fostering a workplace where enthusiasm is celebrated, quick learning is encouraged, and every interaction makes a difference, ensuring both our customers and our team members have a great day.
Advertisement
Job Description
Join the vibrant team at Career.zycto as a Fast Food Counter Attendant in Medicine Hat, where your energy and passion for service will make every customer’s day a little brighter. We are seeking enthusiastic and customer-focused individuals eager to provide exceptional service in a fast-paced and friendly environment. This isn’t just a job; it’s an opportunity to be the face of a brand known for quick, quality service and delicious food.
As a Fast Food Counter Attendant, you will be at the heart of our operations, directly interacting with our valued customers. Your primary responsibility will be to ensure a smooth and enjoyable ordering experience from start to finish. This includes warmly greeting patrons, accurately taking food and beverage orders, and skillfully operating the point-of-sale (POS) system for efficient cash and card transactions. Attention to detail is crucial here, as is the ability to handle various payment methods with speed and precision.
Beyond the transaction, you’ll play a vital role in maintaining the pristine condition of our service areas. This involves diligently cleaning and sanitizing countertops, dining tables, and equipment to meet stringent health and safety standards. You’ll also assist with basic food preparation, such as assembling sandwiches, packaging orders, and ensuring condiment stations are fully stocked and neat. Accuracy in order assembly is paramount to customer satisfaction, so a keen eye and steady hand are essential.
Advertisement
Teamwork is the cornerstone of our success. You’ll work collaboratively with kitchen staff and other counter attendants to ensure orders are prepared and delivered promptly and correctly. Effective communication is key to coordinating efforts and maintaining a seamless workflow during peak hours. We value individuals who are proactive, can anticipate needs, and are always willing to lend a helping hand to their colleagues.
We understand that working in fast food can be dynamic, so we’re looking for individuals who can thrive under pressure, maintain a positive attitude, and adapt quickly to changing priorities. If you are someone who enjoys a lively atmosphere, takes pride in delivering excellent service, and wants to be part of a team that feels like family, then we encourage you to apply. This role offers an excellent foundation for those looking to build skills in hospitality, customer service, and food preparation, with potential avenues for growth within the food service industry.
Key Responsibilities
- Greet customers warmly and take food and beverage orders accurately.
- Operate the Point-of-Sale (POS) system to process cash, credit, and debit card transactions.
- Handle cash and ensure correct change is given.
- Prepare basic food items such as assembling sandwiches, salads, and packaging orders.
- Ensure condiment stations are clean, stocked, and well-organized.
- Maintain cleanliness and sanitation of counter areas, dining tables, and equipment.
- Assist with washing dishes and maintaining overall kitchen cleanliness as needed.
- Collaborate effectively with kitchen staff and other team members to ensure smooth operations.
- Adhere to all food safety and hygiene regulations.
- Handle customer inquiries and resolve minor complaints professionally.
- Monitor inventory of supplies and notify management of shortages.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and accuracy in order taking and cash handling.
- Ability to work effectively as part of a team.
- Basic math skills for processing transactions.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in a fast-food or customer service role.
- Food Handler's Certificate (or willingness to obtain one).
- Familiarity with POS systems.
Perks & Benefits
- Competitive hourly wage.
- Opportunities for professional development and career growth.
- Flexible scheduling options.
- Employee meal discounts.
- Positive and supportive team environment.
- Comprehensive training program.
How to Apply
Ready to bring your enthusiasm to our team? Click the application link below to submit your resume and cover letter. We look forward to hearing from you!
