About Company
Safaricom PLC is a leading telecommunications company in Kenya, and a pioneer in mobile money services through M-Pesa. We are dedicated to transforming lives by connecting people, opportunities, and innovations. With a robust network and a wide array of products and services, we strive to empower our customers and foster economic growth across the nation. Joining Safaricom means becoming part of a dynamic team that is at the forefront of technological advancement and community development, committed to delivering exceptional value and driving digital inclusion.
Job Description
Are you a highly energetic and results-driven individual with a passion for connecting people with innovative products and services? Safaricom PLC is seeking enthusiastic Field Promoters for Brand Activation and Product Outreach to join our vibrant team in Thome, Nairobi. In this pivotal role, you will be the face of Safaricom, directly engaging with potential and existing customers in various field settings, including community events, markets, and designated activation points. Your primary mission will be to effectively communicate the value proposition of Safaricom’s diverse product portfolio, ranging from mobile services and data packages to M-Pesa solutions and digital products. You will be responsible for creating memorable brand experiences, demonstrating product features, answering customer queries, and ultimately driving product adoption and sales. This role requires a proactive approach, excellent communication skills, and the ability to thrive in a fast-paced, target-driven environment. If you are passionate about technology, enjoy interacting with people, and are eager to contribute to a company that is shaping Kenya’s digital future, we encourage you to apply. This is an exciting opportunity to not only build your sales and marketing skills but also to play a significant role in bringing Safaricom’s innovative solutions closer to our communities.
Key Responsibilities
- Conduct engaging product demonstrations and presentations to potential customers in various field settings.
- Actively participate in brand activation campaigns, roadshows, and promotional events to enhance brand visibility and product awareness.
- Effectively communicate the features, benefits, and value proposition of Safaricom's products and services.
- Identify and engage with target demographics to generate leads and drive product subscriptions/sales.
- Collect customer feedback and market insights, reporting them to the marketing and sales teams for strategic planning.
- Achieve and exceed daily, weekly, and monthly outreach and activation targets.
- Maintain up-to-date knowledge of all Safaricom products, services, and ongoing promotions.
- Ensure brand consistency and positive representation of Safaricom at all times.
- Prepare daily activity reports detailing customer interactions, activations, and challenges encountered.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong ability to engage and persuade diverse groups of people.
- Proactive, self-motivated, and target-driven mindset.
- Basic understanding of sales principles and customer service techniques.
- Ability to work independently and as part of a team in various outdoor environments.
- High level of energy, enthusiasm, and a positive attitude.
- Basic proficiency in using smartphones and digital applications for reporting and demonstrations.
Preferred Qualifications
- Minimum of 6 months of experience in direct sales, field promotions, brand activation, or customer service.
- A diploma or certificate in Marketing, Business Administration, or a related field.
- Familiarity with Safaricom products and services.
- Fluency in both English and Kiswahili.
- Proven track record of achieving sales or outreach targets.
Perks & Benefits
- Competitive base salary with attractive performance-based commissions and incentives.
- Comprehensive training and development programs to enhance your sales and marketing skills.
- Opportunities for career growth and advancement within Safaricom PLC.
- Exposure to cutting-edge telecommunications and digital innovations.
- A supportive and dynamic work environment.
- Contribution to a leading brand impacting millions of lives.
How to Apply
If you are ready to take on this exciting challenge and become a key part of Safaricom’s brand activation efforts, we invite you to apply. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!