About Company
FlySafair, operated by Safair Operations (Pty) Ltd, is a leading low-cost airline in South Africa, renowned for its commitment to safety, affordability, and exceptional customer service. Since our inception, we have rapidly grown to become a household name, connecting people and places across South Africa with reliable and friendly air travel. We pride ourselves on our modern fleet, punctuality, and a vibrant company culture that values every team member. At FlySafair, we believe that flying should be an enjoyable and accessible experience for everyone. Our dedicated teams, from ground staff to cabin crew, work tirelessly to ensure that every journey is smooth, safe, and pleasant. Join us and be part of a dynamic airline that is constantly soaring to new heights, making a tangible difference in the lives of our passengers, and contributing significantly to the South African aviation landscape. We are an equal opportunity employer and foster an inclusive environment where diversity is celebrated and professional growth is encouraged.
Job Description
Are you passionate about delivering outstanding customer service and ensuring passenger safety at 30,000 feet? FlySafair is seeking enthusiastic and highly motivated individuals to join our award-winning Cabin Crew team as a Flight Attendant. This full-time role, based out of Middelburg, Mpumalanga, offers a unique opportunity to represent our brand, create memorable travel experiences, and contribute to the seamless operation of our flights. As a Flight Attendant, you will be the face of FlySafair, responsible for the comfort, safety, and well-being of all passengers from boarding to disembarkation. This demanding yet rewarding role requires exceptional communication skills, a calm demeanor under pressure, and a proactive approach to problem-solving. You will undergo comprehensive training to master emergency procedures, first aid, and service protocols, ensuring you are fully equipped to handle any situation. If you thrive in a fast-paced environment, possess an unwavering commitment to safety, and have a genuine desire to serve others, we invite you to embark on an exciting career journey with FlySafair. This role isn’t just a job; it’s a lifestyle that involves varied schedules, travel, and continuous learning. Be part of a team that loves what they do and strives for excellence in every flight.
Key Responsibilities
- Ensure the safety and security of all passengers and aircraft throughout the flight.
- Deliver exceptional in-flight customer service, attending to passenger needs and special requests.
- Conduct pre-flight safety checks, including verifying emergency equipment and cabin readiness.
- Provide clear and concise safety briefings and demonstrations to passengers.
- Administer first aid and respond effectively to medical emergencies or other inflight incidents.
- Manage and resolve passenger conflicts or disruptive behavior professionally.
- Serve food, beverages, and other amenities in accordance with company standards.
- Handle on-board sales and manage cash and card transactions accurately.
- Maintain a high standard of personal presentation and grooming.
- Collaborate effectively with the flight deck crew and fellow cabin crew members.
- Complete all necessary pre-flight, in-flight, and post-flight documentation.
- Adhere strictly to all aviation regulations, company policies, and procedures.
Required Skills
- Excellent verbal and written communication skills in English (additional South African languages a plus).
- Proven experience in a customer service-oriented role (minimum 2 years).
- Ability to work effectively in a team environment.
- Strong problem-solving abilities and decision-making skills under pressure.
- Impeccable grooming and professional presentation.
- Demonstrated ability to remain calm and decisive during emergencies.
- Flexibility to work irregular hours, including nights, weekends, and public holidays.
- Ability to swim unassisted.
- Valid South African ID.
- Valid Passport.
Preferred Qualifications
- Previous experience as Cabin Crew or in the aviation industry.
- A valid Cabin Crew Licence (CCL) or Dangerous Goods Certificate.
- Tertiary qualification in Hospitality, Tourism, or a related field.
- First Aid/CPR certification.
- Experience with point-of-sale systems and cash handling.
Perks & Benefits
- Competitive salary and attractive flight allowances.
- Comprehensive medical aid and provident fund contributions.
- Generous staff travel benefits on FlySafair flights.
- Opportunities for career advancement and professional development.
- Extensive training programs to enhance skills and qualifications.
- A dynamic and supportive work environment.
- Exposure to diverse cultures and experiences.
- Annual leave and performance-based incentives.
How to Apply
Interested candidates who meet the above criteria are invited to apply by clicking the application link below. Please ensure your CV is up-to-date and highlights your relevant experience and qualifications. Only shortlisted candidates will be contacted for an interview.