About Company
The Oasis Guest House is a beloved retreat nestled in the heart of Ha Mofokeng, Mohale’s Hoek, Lesotho. Renowned for its warm Basotho hospitality, serene environment, and delicious local and international cuisine, we pride ourselves on creating memorable experiences for every guest. Our establishment is a cornerstone of the community, offering comfortable accommodation and exceptional dining services. We are dedicated to excellence in every aspect of our operations, from our beautifully appointed rooms to our vibrant restaurant and event spaces. Joining The Oasis Guest House means becoming part of a family that values teamwork, respect, and a shared passion for delivering outstanding service. We believe that our team members are our greatest asset, and we foster a supportive and inclusive environment where everyone can thrive and grow.
Job Description
Are you passionate about providing exceptional service and creating delightful dining experiences? The Oasis Guest House is actively seeking a dedicated and enthusiastic Food Service Attendant to join our dynamic team with an immediate start. As a Food Service Attendant, you will be a vital part of our hospitality operations, ensuring that all our guests receive prompt, courteous, and efficient service. Your primary role will involve preparing dining areas, setting tables elegantly, taking guest orders accurately, serving food and beverages with professionalism, and maintaining a high standard of cleanliness and hygiene in all food service areas, including dining rooms, kitchens, and storage spaces. This is an excellent opportunity for individuals who are energetic, customer-focused, and eager to contribute to a welcoming atmosphere. You will work closely with our culinary and front-of-house teams, playing a crucial role in the overall guest satisfaction by anticipating needs and responding to requests efficiently. We are looking for someone who takes immense pride in their work, has an impeccable eye for detail, and possesses a consistently friendly and approachable demeanor. Furthermore, you will assist with inventory management for service items, ensure proper setup for events and functions, and help maintain the overall ambiance that makes The Oasis Guest House a preferred destination. If you are ready to immerse yourself in a thriving hospitality environment, grow your skills, and help us uphold our reputation for excellence, we encourage you to apply today!
Key Responsibilities
- Prepare dining areas before and after service, including setting tables, polishing cutlery, and arranging chairs.
- Greet guests warmly and assist them with seating arrangements.
- Present menus, answer questions about menu items, and make recommendations.
- Accurately take food and beverage orders and relay them to the kitchen or bar staff.
- Serve food and beverages to guests promptly and courteously.
- Clear tables, clean spills, and ensure dining areas are tidy and presentable at all times.
- Assist in washing dishes, cleaning kitchen utensils, and maintaining cleanliness of food preparation and service equipment.
- Handle guest inquiries and complaints with professionalism, escalating issues to management when necessary.
- Assist with inventory checks for tableware, linen, and other dining essentials.
- Support the setup and breakdown of special events, banquets, and conferences.
- Adhere strictly to all health, safety, and hygiene regulations.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable attitude.
- Ability to work efficiently in a fast-paced environment.
- Basic understanding of food hygiene and safety standards.
- Ability to stand for extended periods and lift moderate weights.
- Team player with a positive attitude.
- Reliability and punctuality.
- Basic literacy and numeracy skills for order taking and billing.
Preferred Qualifications
- High school diploma or equivalent.
- Previous experience (6+ months) in a food service, restaurant, or hospitality setting.
- Knowledge of local and international cuisine.
- Ability to speak Sesotho and English fluently.
- Food handler's permit or willingness to obtain one.
Perks & Benefits
- Competitive monthly salary.
- Complimentary staff meals during shifts.
- Uniform provided.
- Opportunity for career growth and professional development within the hospitality sector.
- Supportive and friendly team environment.
- Beautiful and serene work setting in Ha Mofokeng.
- Paid time off and public holidays.
How to Apply
To express your interest in this exciting opportunity, please submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. Kindly ensure your application highlights your immediate availability. Please click on the application link below to apply for the job.