About Company
At Career.zycto, we empower innovation while championing robust security. For a Fraud Detection Specialist, this means joining a dynamic environment where your expertise directly contributes to safeguarding our operations and clients. We believe in proactive defense and continuous learning, providing the tools and collaborative culture needed to excel. Career.zycto isn’t just a workplace; it’s a mission-driven team dedicated to integrity and cutting-edge solutions, offering unparalleled opportunities for growth in the vibrant heart of Vancouver. Your analytical prowess will find its true calling here.
Job Description
As a Fraud Detection Specialist at Career.zycto, you will be on the front lines, safeguarding our organization and clients from the ever-evolving landscape of financial and digital crime. This critical full-time role, based in our vibrant Coal Harbour, Vancouver office, requires a keen eye for detail, exceptional analytical abilities, and an unwavering commitment to integrity. You will be responsible for proactively identifying, investigating, and mitigating fraudulent activities across various platforms and transactions, including but not limited to cyber fraud, identity theft, and transaction disputes.
Your day-to-day will involve meticulously analyzing complex data sets, identifying suspicious patterns, and responding to alerts generated by our sophisticated fraud detection systems. You’ll delve into transaction histories, account activities, and customer profiles to distinguish legitimate behavior from potential threats. This includes leveraging various data analytics tools to uncover hidden trends and anomalies that indicate fraudulent behavior. Beyond reactive measures, you will play a pivotal role in developing and refining our fraud prevention strategies, staying abreast of emerging fraud trends, and contributing insights that strengthen our defensive posture against new attack vectors. You will actively participate in continuous improvement initiatives, proposing enhancements to our systems and processes to stay ahead of perpetrators.
Collaboration is key in this role; you will work closely with internal teams such as customer service, legal, compliance, and risk management to ensure a holistic and coordinated approach to security and regulatory adherence. You will prepare detailed reports on your findings, articulate risks, and recommend appropriate actions to mitigate financial loss and reputational damage. This is an opportunity for a dedicated professional to make a tangible impact, protecting assets and maintaining the trust of our stakeholders. We are seeking someone who thrives in a fast-paced environment, possesses strong problem-solving skills, and can communicate complex findings clearly and concisely to both technical and non-technical audiences. If you are passionate about cybersecurity, financial integrity, and using your analytical prowess to combat fraud, Career.zycto offers a challenging yet rewarding career path where your contributions are highly valued. Join our team and help us build a more secure future in the heart of one of Canada’s most dynamic cities.
Key Responsibilities
- Monitor transactions and accounts for suspicious activity and potential fraud patterns.
- Investigate fraud alerts and cases thoroughly, utilizing internal tools and external resources.
- Analyze complex data sets to identify fraudulent trends, anomalies, and emerging threats.
- Document investigation findings, actions taken, and recommendations for case resolution.
- Collaborate with internal departments (e.g., customer service, legal, risk) to resolve fraud-related issues.
- Develop and implement enhanced fraud prevention strategies and control measures.
- Stay informed about current fraud schemes, industry best practices, and regulatory changes.
- Prepare comprehensive reports on fraud incidents, risks, and mitigation efforts for management.
- Contribute to the continuous improvement of fraud detection systems and processes.
- Assist in training junior staff or other teams on fraud awareness and prevention.
Required Skills
- Minimum 3 years of experience in fraud detection, risk management, or a related analytical role.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Proficiency in data analysis tools (e.g., SQL, Excel, business intelligence software).
- Excellent written and verbal communication skills to articulate complex findings.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Solid understanding of common fraud types (e.g., identity theft, transaction fraud, cyber fraud).
- Demonstrated ability to make sound decisions under pressure.
- High level of integrity and ethical conduct.
Preferred Qualifications
- Bachelor's degree in Finance, Business Administration, Criminal Justice, or a related field.
- Certification such as Certified Fraud Examiner (CFE) or ACAMS.
- Experience with specific fraud detection software or case management systems.
- Familiarity with financial regulations and compliance requirements (e.g., AML, KYC).
- Knowledge of statistical analysis and machine learning concepts in fraud detection.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and vacation policy.
- Opportunities for professional development and industry certifications.
- Modern office space in the scenic Coal Harbour area with easy transit access.
- Collaborative and supportive team environment.
- Employee assistance program.
- Regular team-building events and social gatherings.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.
