About Company
Career.zycto believes in fostering environments where talent thrives, especially those who are the first point of contact for our valued clients and partners. We are a dynamic organization committed to excellence and innovation, empowering our team members to contribute significantly to our shared success. For a Front Desk Officer, this means being at the heart of our operations, shaping first impressions, and ensuring a seamless, welcoming experience for everyone who interacts with us. Join a team where your organizational skills and warm demeanor are not just appreciated, but essential to our vibrant culture.
Advertisement
Job Description
Career.zycto is seeking a dedicated and professional Front Desk Officer to be the welcoming face and organizational backbone of our office in Tana River County, Kenya. This pivotal role requires an individual with exceptional interpersonal skills, a proactive attitude, and a strong commitment to providing outstanding service to all visitors, clients, and internal team members. As the first point of contact, you will play a crucial role in creating a positive and efficient environment, embodying our company’s values of professionalism and client-centricity.
The ideal candidate will be adept at managing a busy reception area, handling diverse inquiries with grace and efficiency, and providing administrative support that ensures the smooth operation of our daily activities. You will be responsible for maintaining the general tidiness and professional appearance of the reception area, managing incoming and outgoing communications, and coordinating various office logistics. Your ability to multitask, prioritize tasks, and maintain composure under pressure will be essential in this dynamic role. We are looking for someone who is not just an administrator, but a true ambassador for Career.zycto, someone who takes pride in making every interaction a positive one.
This position offers a unique opportunity to grow within a supportive team, contributing directly to our operational efficiency and overall success. If you are passionate about customer service, possess excellent organizational skills, and thrive in a fast-paced environment, we encourage you to apply. Join us in making a difference, one welcoming smile and efficient solution at a time. We value initiative, attention to detail, and a collaborative spirit. Come and be a part of a team that appreciates your hard work and dedication.
Advertisement
Key Responsibilities
- Greet and welcome guests as soon as they arrive at the office, directing them to the appropriate person and office.
- Answer, screen, and forward incoming phone calls in a professional and courteous manner.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep an inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
- Assist with administrative tasks for various departments as needed.
Required Skills
- Proven work experience as a Front Desk Officer, Receptionist, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills in English and Kiswahili.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service orientation.
Preferred Qualifications
- Diploma or Certificate in Office Administration, Business Management, or a related field.
- Familiarity with office management procedures.
- Experience working in a fast-paced corporate environment.
- Knowledge of basic accounting principles.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance.
- Paid time off and holidays.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
- Employee wellness programs.
- Modern office facilities in Tana River County.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume and cover letter clearly outline your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview.
