About Company
Being the face of an organization is a significant role, and at Career.zycto, we truly value the impact our Front Office Coordinator has on our clients and candidates. We operate as a dynamic hub connecting top talent with leading opportunities across various industries. Our success hinges on building strong relationships and delivering exceptional service, starting right from the first impression. For a Front Office Coordinator, this means a vibrant environment where your organizational prowess and welcoming demeanor are celebrated as vital components of our operational excellence and client satisfaction. Join a team where your contributions are immediately visible and deeply appreciated.
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Job Description
Career.zycto is seeking a professional, organized, and customer-focused Front Office Coordinator to join our vibrant team in Dugbe, Ibadan. This pivotal role serves as the first point of contact for our valued clients, candidates, and visitors, setting the tone for their entire experience with our company. You will be instrumental in ensuring the smooth and efficient operation of our front desk and administrative functions, acting as the heart of our office environment. The ideal candidate will possess exceptional communication skills, a proactive attitude, and a commitment to providing outstanding support. If you thrive in a fast-paced setting, enjoy multitasking, and are passionate about creating a welcoming and professional atmosphere, we encourage you to apply. This role offers an exciting opportunity to grow with a forward-thinking company and contribute directly to our reputation for excellence.
Key Responsibilities
- Warmly greet and welcome all clients, candidates, and visitors to the office, ensuring a positive first impression.
- Manage incoming calls, directing them to the appropriate personnel or taking accurate messages.
- Oversee the scheduling and coordination of appointments, meetings, and interviews, maintaining organized calendars.
- Handle all incoming and outgoing mail, packages, and deliveries, ensuring timely distribution and dispatch.
- Maintain the reception area and common spaces, ensuring they remain tidy, professional, and presentable at all times.
- Provide administrative support to various departments, including data entry, filing, scanning, and preparing documents.
- Manage office supplies inventory, placing orders as needed and ensuring supplies are well-stocked.
- Assist with basic HR administrative tasks, such as onboarding new hires and maintaining employee records confidentially.
- Facilitate communication between internal teams and external stakeholders.
- Troubleshoot minor office equipment issues (e.g., printer jams) or escalate to appropriate IT support.
Required Skills
- Minimum of 2 years of experience in a front office, administrative, or customer service role.
- Proven ability to manage a multi-line phone system and handle high call volumes professionally.
- Excellent verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with an exceptional attention to detail.
- Ability to multitask, prioritize work, and manage time effectively in a dynamic environment.
- Demonstrated customer service orientation and problem-solving abilities.
- High level of professionalism, discretion, and confidentiality.
Preferred Qualifications
- Bachelor's degree or HND in Business Administration, Office Management, or a related field.
- Experience with scheduling software or customer relationship management (CRM) systems.
- Familiarity with general office management procedures and equipment.
- Ability to speak local languages (e.g., Yoruba) is an advantage.
Perks & Benefits
- Competitive salary package.
- Health and wellness benefits.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Paid time off and holidays.
- Contribution to a dynamic and impactful organization.
How to Apply
Interested and qualified candidates are encouraged to submit their application by clicking the link below. Please include a cover letter outlining your relevant experience and why you are the ideal candidate for this Front Office Coordinator position.
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