About Company
Guardsman Group Limited stands as the premier security solutions provider in Jamaica and across the wider Caribbean region. With a rich history spanning over 40 years, we have built an unparalleled reputation for excellence, reliability, and innovation in protecting lives and assets. Our comprehensive suite of services includes manned guarding, electronic security systems, cash management, alarm response, and security consulting. We are committed to fostering a safe and secure environment for our clients and the communities we serve, driving progress through cutting-edge technology and a highly trained, professional workforce. At Guardsman, we believe in nurturing talent, providing opportunities for growth, and ensuring our team members are equipped with the best tools and training to excel in their critical roles. Join us and become a part of a legacy dedicated to unwavering protection and peace of mind.
Job Description
We are seeking a vigilant, responsible, and customer-focused Gate Control Operator to join our dedicated team in Buff Bay, Portland. This full-time, on-site role is pivotal in maintaining the security and operational flow of our client’s premises. As the first point of contact for all visitors, employees, and deliveries, you will play a crucial role in safeguarding the property, controlling access, and ensuring a professional and secure environment. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to act calmly and decisively under pressure. You will be responsible for meticulously recording all entries and exits, verifying credentials, monitoring surveillance equipment, and responding to any security incidents in accordance with established protocols. This position offers a dynamic work environment where your contributions directly impact the safety and efficiency of our operations. If you are committed to security, possess a strong sense of integrity, and are looking for a rewarding career with a leading company, we encourage you to apply.
Key Responsibilities
- Manage and control the entry and exit of all personnel, vehicles, and materials through the main gate.
- Verify identification, credentials, and authorization for all individuals and vehicles entering and exiting the premises.
- Maintain accurate and detailed logs of all incoming and outgoing traffic, including timestamps, names, vehicle details, and purpose of visit.
- Operate and monitor CCTV cameras and other electronic surveillance systems to detect and report suspicious activities.
- Conduct routine security checks of vehicles and personnel as per company and client guidelines.
- Respond promptly and appropriately to alarms, security breaches, and emergency situations, coordinating with on-site security personnel or emergency services.
- Provide clear directions and assistance to visitors while upholding a professional and courteous demeanor.
- Ensure the gatehouse and surrounding area are kept clean, organized, and free from unauthorized access.
- Enforce all site security rules and regulations diligently.
- Prepare and submit daily activity reports, incident reports, and other necessary documentation.
Required Skills
- Excellent verbal and written communication skills.
- Proven ability to operate security equipment and technology (e.g., CCTV, access control systems).
- Strong observational skills and attention to detail.
- Ability to work independently and as part of a team.
- High level of integrity, professionalism, and ethical conduct.
- Basic computer proficiency for data entry and record-keeping.
- Ability to remain calm and effective in high-pressure situations.
- Physical fitness to perform duties, including standing for extended periods.
Preferred Qualifications
- Prior experience in a security, gate control, or customer service role.
- A valid Private Security Guard's Licence issued by the Private Security Regulation Authority (PSRA).
- Knowledge of basic first aid and emergency response procedures.
- High School Diploma or equivalent qualification.
Perks & Benefits
- Comprehensive health and life insurance.
- Pension scheme.
- Ongoing training and professional development opportunities.
- Provision of uniform.
- Stable employment with a reputable industry leader.
- Opportunities for career advancement within the company.
- Supportive and dynamic work environment.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume is updated and highlights relevant experience.