About Company
The Mauritius Commercial Bank (MCB) is a leading banking institution in Mauritius and the broader region, with a rich history spanning over 180 years. Established in 1838, MCB is the oldest and largest bank in Mauritius, renowned for its commitment to innovation, customer service, and community development. We offer a comprehensive range of financial solutions to individuals, businesses, and corporates, underpinned by a strong dedication to ethical practices and sustainable growth. At MCB, we believe our success is intrinsically linked to the talent and dedication of our people. We foster an inclusive and dynamic work environment where employees are encouraged to grow, learn, and contribute to our shared vision of building a better future. Joining MCB means becoming part of an esteemed institution that values integrity, collaboration, and excellence, and plays a pivotal role in the economic landscape of Mauritius and beyond. We are committed to nurturing a safe and secure environment for all our stakeholders.
Job Description
Are you a vigilant, detail-oriented individual with a strong sense of responsibility and a commitment to safety? Mauritius Commercial Bank (MCB) is seeking a dedicated Gatekeeper – Entry and Security Specialist to join our facilities team in Port Louis. This entry-level role is crucial to maintaining the security and integrity of our premises, ensuring a safe and orderly environment for our employees, clients, and visitors. As a Gatekeeper, you will be the first point of contact for all individuals entering and exiting our designated facility, playing a vital role in access control and maintaining a secure perimeter. You will be responsible for meticulously monitoring entry points, verifying credentials, and enforcing established security protocols with professionalism and courtesy. This position requires an individual who is proactive, observant, and capable of responding calmly and effectively to various situations. You will receive comprehensive training on our security systems and procedures, empowering you to confidently manage access, identify potential risks, and report any irregularities. Your day-to-day will involve a blend of direct interaction and diligent monitoring, ensuring that only authorized personnel and vehicles gain entry, thereby safeguarding our assets and personnel. If you are looking to embark on a career in security with a reputable organization that values its staff and provides opportunities for growth, we encourage you to apply. Your contribution will directly impact the safety and operational efficiency of one of Mauritius’s most prominent financial institutions, making this a rewarding role for those dedicated to security.
Key Responsibilities
- Monitor and control access to premises, verifying identities and credentials of all individuals and vehicles entering and exiting the property.
- Operate and monitor security equipment such as CCTV systems, alarm panels, and access control technologies with precision.
- Enforce company security policies and procedures, ensuring compliance by all visitors, contractors, and staff.
- Conduct regular patrols of the assigned area, identifying and reporting any suspicious activities, potential security breaches, or unsafe conditions.
- Maintain accurate records of visitor logs, incident reports, and daily security activities, ensuring all documentation is up-to-date and precise.
- Provide clear and concise directions and assistance to visitors and staff, maintaining a professional, helpful, and courteous demeanor.
- Respond promptly and effectively to alarms, emergencies, or disturbances, following established protocols to ensure the safety and security of all.
- Coordinate with internal security teams, local law enforcement, and emergency services as required during incidents.
- Ensure the proper functioning of gates, barriers, and other physical security infrastructure, reporting any malfunctions immediately.
- Assist with package inspection and mail handling in accordance with strict security guidelines to prevent unauthorized items from entering the premises.
Required Skills
- Strong sense of responsibility and integrity with a high degree of trustworthiness
- Excellent observational skills and meticulous attention to detail
- Clear and effective verbal communication skills in both English and French
- Ability to work independently as well as collaboratively within a team environment
- Basic computer literacy for record-keeping, email communication, and system monitoring
- Physical fitness to stand, walk, and perform patrols for extended periods
- Ability to remain calm, composed, and decisive under pressure and in emergency situations
- Demonstrated commitment to upholding safety and security standards
Preferred Qualifications
- Previous experience (even informal) in a security, gatekeeping, or customer service role is considered a significant advantage
- Possession of a High School Certificate (SC/HSC or equivalent)
- Basic knowledge of first aid and emergency response procedures
- A clean criminal record and ability to pass a thorough background check
- Possession of a valid Mauritian driving license (car/motorcycle) may be an asset for certain duties
Perks & Benefits
- Competitive salary package commensurate with experience and skills
- Comprehensive health insurance plan for you and your family
- Robust pension scheme contributions for your long-term financial security
- Extensive opportunities for professional development, training, and continuous learning
- Clear pathways for career growth and advancement within a leading financial institution
- Employee assistance program offering support for personal and work-related challenges
- A modern, secure, and professional work environment in a prime location
- Access to exclusive employee banking benefits and services
How to Apply
To apply for this exciting opportunity and become a vital part of our security team, please click on the application link below. Ensure your resume highlights your relevant skills, experience, and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the MCB family.