About Company
Imagine launching your career in a dynamic environment where your contributions directly enhance patient experiences. Career.zycto offers a unique opportunity for individuals passionate about healthcare administration to grow from the ground up. We are committed to fostering a supportive and innovative workplace, empowering our team members with the training and resources needed to excel. For an entry-level Health Services Coordinator, this is the ideal setting to develop crucial skills, understand the intricacies of health service delivery, and make a tangible difference in the community from day one.
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Job Description
Are you eager to begin a rewarding career in healthcare and play a vital role in ensuring seamless patient journeys? Career.zycto is seeking a motivated and detail-oriented Health Services Coordinator to join our vibrant team in Telok Blangah. This entry-level position is perfect for someone looking to step into the healthcare sector, offering comprehensive training and a clear path for professional development. As a Health Services Coordinator, you will be the cornerstone of our daily operations, providing essential administrative and logistical support to our healthcare professionals and patients. Your efforts will directly contribute to the efficient functioning of our services, enhancing patient satisfaction and overall clinic productivity.
This role involves managing appointments, handling patient inquiries, maintaining meticulous records, and facilitating communication between various departments. You will gain invaluable experience in a fast-paced environment, learning the critical elements of health service coordination and patient care management. We are looking for an individual with a strong desire to learn, an empathetic approach to patient interactions, and excellent organizational skills. If you are passionate about contributing to a positive healthcare experience and are ready to embark on a career where your work truly matters, we encourage you to apply.
Key Responsibilities
- Coordinate and schedule patient appointments, procedures, and consultations efficiently, managing calendars and clinic resources.
- Serve as the primary point of contact for patient inquiries, providing accurate information and compassionate assistance via phone and in-person.
- Maintain and update confidential patient records, ensuring data accuracy and compliance with privacy regulations.
- Assist with patient registration, intake processes, and discharge procedures, ensuring a smooth and welcoming experience.
- Collaborate with healthcare providers and other staff to ensure effective communication and streamlined workflows.
- Manage incoming and outgoing correspondence, including referrals, medical reports, and general administrative documents.
- Support the preparation of clinic rooms and equipment, ensuring a clean and organized environment for patient care.
- Handle basic billing inquiries and payment processing, directing complex issues to appropriate personnel.
Required Skills
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency in basic computer applications (MS Office Suite)
- Excellent organizational and time management abilities
- A compassionate and patient-centered approach
- Ability to work effectively in a team environment
Preferred Qualifications
- Diploma or Certificate in Healthcare Administration, Office Management, or a related field
- Prior experience in customer service or an administrative role (even non-healthcare related)
- Familiarity with medical terminology (a plus, but not required)
- Ability to speak multiple languages (e.g., English, Malay, Mandarin, Tamil) to serve our diverse patient base
Perks & Benefits
- Comprehensive training and professional development programs
- Opportunities for career advancement within the healthcare sector
- Supportive and collaborative work environment
- Competitive salary and benefits package
- Employee wellness programs
- Annual leave and sick leave benefits
- Central location with excellent public transport access
How to Apply
To apply for this exciting entry-level opportunity, please click on the application link below. We encourage you to submit your resume and a cover letter detailing your interest in healthcare and why you believe you are a strong fit for this role. Only shortlisted candidates will be contacted for an interview.
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