About Company
Embark on a meaningful career path with Career.zycto, a dynamic force committed to enhancing healthcare accessibility and quality across Singapore. We believe in nurturing fresh talent, offering a supportive environment where your passion for service can truly thrive. This is an incredible opportunity for an entry-level professional to gain hands-on experience, contribute to vital community health initiatives, and build foundational skills in a rapidly evolving sector. Join a team that values continuous learning, innovation, and making a tangible difference in people’s lives from day one.
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Job Description
Are you a highly organized, compassionate individual eager to kickstart your career in the vibrant healthcare sector? Career.zycto is seeking a dedicated Health Services Coordinator to join our growing team in Singapore. This entry-level position is perfect for someone passionate about contributing to a positive patient experience and ensuring the smooth operation of health services. You will be instrumental in supporting our healthcare professionals, managing essential administrative tasks, and acting as a crucial link between patients, providers, and internal departments. This role offers an unparalleled opportunity to learn the intricacies of healthcare coordination, develop invaluable administrative and interpersonal skills, and grow within a supportive and forward-thinking organization. If you possess a keen eye for detail, excellent communication abilities, and a strong desire to make a difference in community health, we encourage you to apply. We are looking for someone who is proactive, reliable, and ready to embrace a challenging yet rewarding career path.
Key Responsibilities
- Coordinate patient appointments, referrals, and follow-ups efficiently.
- Maintain accurate and confidential patient records in compliance with data protection regulations.
- Assist in managing daily operational logistics, including inventory and facility scheduling.
- Liaise effectively with patients, families, healthcare providers, and external partners.
- Handle inquiries and provide clear, concise information regarding services and procedures.
- Process administrative paperwork, including billing, insurance claims, and internal reports.
- Support the implementation of new health programs and initiatives.
- Ensure a welcoming and organized environment for all visitors and staff.
- Actively participate in team meetings and contribute to continuous service improvement.
Required Skills
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills in English.
- Proficiency in basic office software (e.g., Microsoft Office Suite).
- Demonstrated empathy, patience, and a service-oriented attitude.
- Ability to work effectively both independently and as part of a team.
- High level of attention to detail and accuracy.
- Proactive problem-solving skills.
- Legal right to work in Singapore.
Preferred Qualifications
- Diploma or Nitec in Health Sciences, Business Administration, or a related field.
- Prior experience in a customer service or administrative role (even non-healthcare related).
- Familiarity with medical terminology or healthcare systems.
- Ability to communicate in additional local languages (e.g., Mandarin, Malay, Tamil).
- Basic understanding of patient data privacy regulations (e.g., PDPA).
Perks & Benefits
- Comprehensive medical and dental insurance.
- Generous annual leave and sick leave benefits.
- Opportunities for professional development and training programs.
- Mentorship and career progression pathways for entry-level staff.
- Supportive and collaborative team environment.
- Employee wellness initiatives and regular team bonding events.
- Convenient office location with excellent public transport access.
How to Apply
Interested candidates are invited to submit their application, including a detailed resume and cover letter, via the provided application link. Please highlight your passion for healthcare and why you believe you’d be a great fit for an entry-level coordinator role at Career.zycto. We look forward to hearing from you!
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