About Company
Career.zycto thrives on empowering individuals to build meaningful careers, especially within the vital healthcare sector. We are a dynamic and supportive organization committed to fostering talent and providing exceptional growth opportunities for those just starting their professional journey. For an aspiring Healthcare Admin Support professional, our environment offers hands-on learning, mentorship, and a chance to truly make a difference from day one. Join us, and contribute to a team that values precision, empathy, and dedicated service in improving patient experiences.
Advertisement
Job Description
Are you embarking on your career journey and passionate about contributing to the healthcare sector? Career.zycto is seeking a dedicated and enthusiastic individual to join our team as an Entry Role Healthcare Admin Support. This is an incredible opportunity for someone eager to learn the foundational aspects of healthcare administration and make a tangible impact on patient care and operational efficiency. We understand that starting a new career can be daunting, which is why we’ve designed this role to provide comprehensive training and unwavering support, ensuring you gain valuable skills and confidence.
In this pivotal role, you will be the welcoming face and efficient backbone of our administrative operations. You will engage directly with patients, assist medical professionals, and ensure the smooth flow of daily clinic activities. Your work will directly contribute to a positive patient experience, from their initial contact to their post-appointment follow-up. This position is perfect for someone with excellent organizational skills, a strong desire to help others, and the ability to thrive in a fast-paced yet rewarding environment. You’ll be immersed in a supportive team culture where your contributions are recognized and your professional development is encouraged. If you’re detail-oriented, possess a compassionate demeanor, and are ready to take the first step towards a fulfilling career in healthcare, we encourage you to apply. We are committed to fostering an inclusive workplace where diverse backgrounds and perspectives are valued, and every team member has the opportunity to grow and succeed. Join Career.zycto and become an integral part of a team dedicated to enhancing healthcare delivery in Singapore.
Key Responsibilities
- Manage patient registration and appointment scheduling with accuracy and efficiency.
- Handle incoming calls and emails, addressing inquiries and directing patients appropriately.
- Maintain and update patient medical records, ensuring confidentiality and data integrity.
- Assist with billing and insurance claims processing, verifying patient information.
- Prepare patient charts and necessary documentation for consultations and procedures.
- Coordinate with medical staff to ensure seamless patient flow and operational efficiency.
- Manage general office duties, including filing, scanning, and maintaining office supplies.
- Provide excellent customer service, ensuring a positive and supportive experience for all patients.
- Adhere to all healthcare regulations and privacy policies (e.g., PDPA in Singapore).
- Support administrative tasks for various departments as required.
Required Skills
- Proficiency in basic computer applications (Microsoft Office Suite).
- Excellent verbal and written communication skills in English.
- Strong organizational abilities and attention to detail.
- A compassionate and patient-oriented approach.
- Ability to work effectively in a team environment.
- Resourcefulness and a proactive attitude towards problem-solving.
- Ability to manage multiple tasks and prioritize effectively.
Preferred Qualifications
- GCE 'N' or 'O' Level qualification or equivalent.
- Prior experience in a customer service or administrative role (even non-healthcare related).
- Basic knowledge of medical terminology is a plus but not required.
- Familiarity with clinic management systems or electronic medical records (EMR) is an advantage.
- Proficiency in additional local languages (e.g., Mandarin, Malay, Tamil) to better serve a diverse patient base.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive medical and dental benefits.
- Generous annual leave and sick leave entitlements.
- Opportunities for professional development and career progression.
- Supportive and collaborative work environment.
- Employee wellness programs.
- Convenient office location with good public transport access.
- Mentorship programs for entry-level professionals.
How to Apply
To apply for this exciting Healthcare Admin Support – Entry Role, please click on the application link below. We look forward to reviewing your application and exploring how your skills and aspirations align with Career.zycto.
Advertisement
