About Company
Join a dynamic team where your administrative expertise directly impacts the future of healthcare. Career.zycto partners with leading institutions to connect talent with purpose-driven roles. For a Healthcare Admissions Coordinator, this means a chance to be at the heart of facilitating crucial access to education and services. We pride ourselves on fostering environments where meticulous organization meets genuine care, allowing you to thrive in a role that values precision, compassion, and effective communication. Career.zycto believes in empowering professionals who are eager to make a tangible difference in the community through their diligent work, offering unparalleled opportunities for growth within a respected academic setting.
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Job Description
Career.zycto is seeking a dedicated and detail-oriented Healthcare Admissions Coordinator to join our client’s team in Townsville. This crucial full-time role is based at a prominent educational institution, supporting its health-related programs and facilities. As the first point of contact for many prospective students and patients, you will play a pivotal role in ensuring a smooth and efficient admissions process. We are looking for an individual with exceptional organizational skills, a compassionate approach, and a strong understanding of healthcare administration. You will be instrumental in managing inquiries, processing applications, and coordinating admissions for various healthcare-focused courses and clinics. This role requires a proactive problem-solver who thrives in a fast-paced environment and is committed to providing outstanding service. If you are passionate about facilitating access to healthcare education and services, and possess the administrative acumen to navigate complex admissions procedures, we encourage you to apply.
Key Responsibilities
- Manage and respond to all inquiries regarding healthcare program admissions, both via phone and email.
- Guide applicants through the entire admissions process, including application requirements, deadlines, and documentation.
- Review, verify, and process applications, ensuring accuracy and compliance with institutional policies.
- Maintain accurate and confidential applicant records within the admissions database system.
- Liaise effectively with academic departments, clinical supervisors, and other internal stakeholders to facilitate admissions decisions.
- Coordinate admissions interviews, tours, and information sessions for prospective students and patients.
- Prepare and distribute admission offer letters, enrollment agreements, and other essential correspondence.
- Provide exceptional customer service and support to prospective students, patients, and their families.
- Assist with data collection, reporting, and analysis related to admissions trends and outcomes.
- Stay updated on relevant healthcare education regulations and institutional admissions policies.
Required Skills
- Minimum of 2-3 years of experience in an administrative or coordination role, preferably within healthcare or education.
- Demonstrated proficiency with database systems and Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills, with a professional and empathetic approach.
- Exceptional organizational skills and attention to detail, capable of managing multiple priorities.
- Strong interpersonal skills, with the ability to build rapport with diverse individuals.
- Proven ability to maintain strict confidentiality and handle sensitive information.
Preferred Qualifications
- Tertiary qualification in Health Administration, Business Administration, or a related field.
- Experience working with student information systems (e.g., Blackbaud, Banner) or patient management systems.
- Familiarity with the admissions processes of universities or healthcare institutions.
- Understanding of medical terminology and healthcare education pathways.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Generous superannuation contributions.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative team environment.
- Access to university facilities and wellness programs.
- Work-life balance initiatives.
- Contribution to a vital sector in the Townsville community.
How to Apply
Ready to make a difference in healthcare admissions? We encourage all qualified candidates to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and why you are the ideal fit for this role.
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