About Company
Orbit Group is one of the largest housing associations in the UK, managing over 46,000 homes across the Midlands, East, and South East. Our mission goes beyond providing homes; we are dedicated to building thriving communities where people feel safe, supported, and have opportunities to flourish. We invest in people and places, creating sustainable environments and empowering residents through a range of community programmes, support services, and partnerships. We believe that everyone deserves a place to call home and a community where they can belong. We are a values-driven organisation, committed to diversity, inclusion, and making a tangible positive impact on society. Joining Orbit means becoming part of a team that genuinely cares about making a difference.
Job Description
Are you passionate about making a real difference in people’s lives and empowering communities? Orbit Group is seeking a dedicated and proactive Home-Based Community Engagement Officer to join our dynamic team, focusing specifically on the Canley area of Coventry. This vital role will involve building strong, positive relationships with our residents, local community groups, and partners, all from the comfort and flexibility of your home office, while actively engaging with the community on the ground. You will be instrumental in understanding the unique needs and aspirations of the Canley community, identifying opportunities for collaborative projects, and linking residents to crucial support services and resources.
The successful candidate will champion resident involvement, facilitate community events, and help shape initiatives that foster a strong sense of belonging and improve the overall quality of life. This is more than just a job; it’s an opportunity to be at the heart of community development, leveraging your excellent communication and organisational skills to uplift and empower those we serve. You’ll be responsible for developing and implementing engagement strategies, reporting on community impact, and ensuring our services are responsive, accessible, and inclusive for all residents. Join us and contribute directly to Orbit Group’s vision of creating communities where individuals and families can not only live but truly thrive.
Key Responsibilities
- Develop and implement comprehensive community engagement plans tailored specifically to the needs and demographics of the Canley area, identifying key stakeholders and community priorities.
- Act as the primary point of contact for residents and community groups, fostering strong relationships built on trust, empathy, and mutual respect.
- Organise and facilitate a variety of community meetings, workshops, and events, both virtually and in-person, to gather essential feedback, promote resident involvement, and celebrate local achievements.
- Identify, secure, and nurture strategic partnerships with local charities, public services, voluntary organisations, and businesses to enhance community support networks and broaden resource access.
- Proactively signpost residents to appropriate internal and external services, including welfare advice, employment support, digital inclusion programmes, and health and wellbeing initiatives.
- Monitor and rigorously evaluate the impact and effectiveness of all engagement activities, preparing regular, insightful reports for internal stakeholders and external partners.
- Manage a dedicated budget for community projects, ensuring efficient, transparent, and effective use of financial resources to maximise community benefit.
- Champion diversity and inclusion in all engagement efforts, ensuring that all voices within the community, especially those from underrepresented groups, are heard, respected, and valued.
- Stay informed about local issues, policy changes, and best practices in community development to continuously evolve and improve engagement strategies.
Required Skills
- Proven experience (minimum 2 years) in community development, engagement, or a similar outreach role, demonstrating tangible impact.
- Exceptional interpersonal and communication skills, with the innate ability to build rapport and trust with diverse groups of people.
- Strong organisational and project management abilities, capable of working independently, managing multiple priorities, and thriving in a home-based environment.
- Proficiency in using digital tools for communication (e.g., video conferencing, social media) and data management (e.g., CRM systems).
- A deep understanding of the challenges and opportunities prevalent within diverse, urban communities.
- Ability to work flexibly, including occasional evenings and weekends, to support community events and resident needs.
- Full UK driving license and access to a reliable vehicle for regular travel within the local community.
Preferred Qualifications
- A degree or relevant professional qualification in Community Development, Social Work, Public Relations, or a related field.
- Direct experience working within the housing sector or for a non-profit organisation focused on social welfare.
- In-depth knowledge of the Canley, Coventry area, its local services, demographics, and community landscape.
- Demonstrated experience in budget management and grant application processes for community-based projects.
Perks & Benefits
- Generous annual leave entitlement, plus bank holidays, with the option to buy or sell extra days.
- Defined Contribution Pension Scheme with generous employer contributions, helping you plan for your future.
- A flexible, home-based working environment that promotes work-life balance, complemented by opportunities for meaningful local community interaction.
- Access to a comprehensive learning and development program designed to foster continuous professional growth.
- Robust health and wellbeing initiatives, including an employee assistance programme providing confidential support and advice.
- Life assurance and income protection benefits for peace of mind.
- Clear opportunities for career progression within a large, impactful, and values-driven organisation.
- Exclusive discounted gym memberships, retail vouchers, and other employee perks.
How to Apply
To apply for this exciting Home-Based Community Engagement Officer position and join the Orbit Group team, please click on the application link below. Ensure your CV and a compelling cover letter clearly outline your relevant experience, your passion for community development, and your understanding of the unique needs of the Canley, Coventry community. We look forward to receiving your application and learning how you can contribute to our mission!