About Company
Are you seeking a dynamic entry point into the healthcare sector? Career.zycto empowers individuals to launch impactful careers within supportive environments. We partner with leading medical institutions across Germany, connecting passionate talent with roles where they can truly make a difference. As an integral part of our network, you’ll find unparalleled opportunities for growth and contribution. Join us in shaping the future of patient care, starting with this crucial front-line position. Discover a place where your dedication to service is valued and nurtured.
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Job Description
This is an exceptional opportunity for an enthusiastic and compassionate individual to begin a rewarding career as a Hospital Receptionist at a respected healthcare facility within St. Georgen, Freiburg im Breisgau. As the first point of contact for patients, visitors, and medical staff, you will play a pivotal role in creating a welcoming, efficient, and supportive environment. This entry-level position is perfect for someone eager to learn, who possesses excellent interpersonal skills, and is dedicated to providing outstanding administrative support. You will be instrumental in ensuring the smooth daily operations of our front desk, handling inquiries, managing appointments, and maintaining essential patient records with the utmost care and confidentiality. We are looking for a proactive team player who can adapt quickly to a fast-paced medical setting and uphold our commitment to patient-centered service. You’ll gain invaluable experience in a professional healthcare environment, working alongside a dedicated team committed to clinical excellence and compassionate care. This role offers comprehensive training and a clear pathway for professional development within the hospital administration. If you are detail-oriented, have a positive attitude, and are ready to contribute to a vital community service, we encourage you to apply and become a key member of our administrative family. Your contributions will directly impact patient experience and support the critical work of our medical teams.
Key Responsibilities
- Warmly greet and welcome patients and visitors upon arrival, directing them appropriately.
- Manage incoming calls, faxes, and emails, directing inquiries to the relevant departments or individuals.
- Schedule and confirm patient appointments, ensuring efficient use of clinical time.
- Process patient registrations, update personal and insurance information, and maintain accurate records.
- Handle routine administrative tasks such as filing, scanning, and data entry.
- Assist patients with general queries, provide information about hospital services, and offer support.
- Maintain the reception area's cleanliness and organization, ensuring a professional appearance.
- Collaborate effectively with nurses, doctors, and other administrative staff to ensure seamless operations.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer applications (Microsoft Office Suite, email).
- A compassionate and empathetic approach to patient interaction.
- Ability to work effectively in a fast-paced and dynamic environment.
- Reliability and strong work ethic.
- Professional demeanor and appearance.
Preferred Qualifications
- Prior experience in a customer service or administrative role.
- Basic knowledge of medical terminology.
- Proficiency in German and English (B2 level or higher for both).
Perks & Benefits
- Comprehensive training and professional development opportunities.
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
- Paid time off and holiday benefits.
- Opportunity to make a meaningful impact on patient care.
How to Apply
To seize this exciting entry-level opportunity and launch your career in healthcare administration, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
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