About Company
Boikhethelo Hotel & Conferencing is a distinguished establishment nestled in the vibrant town of Maputsoe, Leribe. We pride ourselves on offering exceptional hospitality, comfortable accommodations, and state-of-the-art conferencing facilities to both local and international guests. Our commitment to excellence is reflected in every aspect of our service, from our meticulously maintained rooms to our warm and welcoming staff. We believe in creating memorable experiences for our guests, making their stay in Lesotho truly remarkable. As a cornerstone of the local hospitality sector, we are dedicated to fostering a supportive and professional environment for our team members, encouraging growth, and celebrating contributions that elevate our guest’s experiences.
Job Description
Are you passionate about creating immaculate spaces and ensuring every guest feels welcome and comfortable? Boikhethelo Hotel & Conferencing, a beacon of hospitality in Maputsoe, is seeking a dedicated and meticulous Hotel Cleaner to join our vibrant team. This isn’t just a cleaning job; it’s about being the invisible architect of comfort, upholding our reputation for pristine environments and exceptional guest experiences. You will be instrumental in maintaining the highest standards of cleanliness and hygiene across our guest rooms, public areas, and conference facilities, directly contributing to the positive memories our guests take home.
We are looking for an individual who takes pride in their work, possesses a keen eye for detail, and understands the critical role cleanliness plays in guest satisfaction. In this role, you will be responsible for a variety of tasks that ensure our hotel remains spotless and inviting. This includes thorough cleaning of assigned guest rooms, replenishing amenities, making beds to our exacting standards, and sanitizing bathrooms. Beyond guest rooms, you will also maintain the cleanliness of public areas such as the lobby, hallways, restrooms, and other common spaces, ensuring they always present a welcoming appearance. You will operate cleaning equipment safely and efficiently, manage cleaning supplies, and report any maintenance issues promptly to ensure the safety and functionality of our premises.
The ideal candidate will thrive in a fast-paced environment, be able to manage their time effectively, and work both independently and as part of a cohesive team. Your efforts will directly impact our guests’ comfort and overall impression of our hotel, making you a vital part of our success. Join us at Boikhethelo Hotel & Conferencing, where your dedication to cleanliness helps us craft unforgettable stays for every visitor.
Key Responsibilities
- Clean and tidy all assigned guest rooms to the highest standards of cleanliness and hygiene, including making beds, vacuuming, dusting, and polishing.
- Thoroughly clean and sanitize guest bathrooms, replenishing towels, toiletries, and amenities as required.
- Clean and maintain cleanliness in public areas such as lobbies, hallways, elevators, stairwells, conference rooms, and restrooms.
- Report any maintenance issues, damages, or safety hazards immediately to the appropriate supervisor.
- Monitor and maintain an adequate inventory of cleaning supplies, linens, and guest amenities, reporting needs for replenishment.
- Handle guest requests and inquiries politely and efficiently, ensuring guest satisfaction.
- Adhere to all health and safety regulations, including the proper handling and storage of cleaning chemicals.
- Assist with laundry duties as needed, including washing, drying, folding, and sorting linens and towels.
- Collaborate effectively with other hotel staff, including front desk, maintenance, and F&B teams, to ensure smooth hotel operations.
- Follow all company policies and procedures regarding guest privacy and security.
Required Skills
- Strong attention to detail and thoroughness in cleaning tasks.
- Ability to work independently and manage time effectively to complete assigned duties.
- Physical stamina and ability to perform repetitive tasks, lift moderate weights, and stand for extended periods.
- Reliable and punctual with a strong work ethic.
- Basic understanding of hygiene and sanitation principles.
- Good communication skills and a positive, friendly attitude.
Preferred Qualifications
- Previous experience as a hotel cleaner or in a similar housekeeping role.
- Familiarity with various cleaning products and equipment.
- Ability to work flexible hours, including weekends and public holidays, as per operational needs.
- High school diploma or equivalent.
Perks & Benefits
- Competitive salary and performance incentives.
- Opportunities for professional development and growth within the hospitality sector.
- A supportive and friendly team environment.
- Uniform provided.
- Staff meals during shifts.
- Contribution to a leading hotel's reputation for excellence.
How to Apply
If you are ready to bring your cleaning expertise and dedication to a thriving hospitality environment, we encourage you to apply! Please click on the application link below to submit your interest. We look forward to reviewing your application and potentially welcoming you to the Boikhethelo Hotel & Conferencing family.