About Company
Are you ready to elevate your career in hospitality? Career.zycto specializes in connecting passionate individuals with prime opportunities within Nigeria’s burgeoning service industry. We pride ourselves on cultivating environments where talent flourishes, dedicated professionals are recognized, and exceptional customer experiences are paramount. For a Hotel Restaurant Waiter, this means joining a team that values your commitment to service excellence, offering a stable and supportive workplace where you can truly shine and grow your skills. We believe in investing in our people to deliver outstanding guest satisfaction.
Advertisement
Job Description
Are you a vibrant, customer-focused individual with a passion for delivering exceptional dining experiences? Career.zycto is seeking a dedicated and energetic Hotel Restaurant Waiter to join a dynamic team in Oke-Ila, Ado-Ekiti, for an immediate start. This isn’t just a job; it’s an opportunity to become the face of hospitality, crafting memorable moments for guests from around the globe and within our community.
As a Hotel Restaurant Waiter, you will play a crucial role in creating an inviting and warm atmosphere, ensuring every guest feels welcomed and valued from the moment they step into the restaurant. Your daily tasks will involve more than just serving food; you will be an ambassador of our culinary excellence, guiding guests through menus, recommending dishes, and ensuring their dining preferences are met with precision and a friendly demeanor. Attention to detail is paramount, from perfectly set tables to accurately processed orders and timely service.
We are looking for someone who thrives in a fast-paced environment, can anticipate guest needs, and possesses excellent communication skills. You will work closely with kitchen staff, bartenders, and other front-of-house team members to ensure a seamless service flow. This role requires individuals who are eager to learn, adaptable, and genuinely enjoy interacting with people, consistently going the extra mile to exceed expectations. You’ll handle various dining styles, from breakfast buffets to à la carte dinners, and perhaps even assist with special events. If you’re ready to contribute your enthusiasm and skills to a team that values quality service and guest satisfaction above all else, and you’re looking for a role with immediate impact, we encourage you to apply. Join us and become an integral part of a renowned dining experience.
Advertisement
Key Responsibilities
- Greet and seat guests warmly and efficiently upon their arrival.
- Present menus, explain daily specials, and offer recommendations.
- Take accurate food and beverage orders from guests using a Point-of-Sale (POS) system.
- Serve food and beverages promptly and professionally, adhering to service standards.
- Check on guests regularly to ensure satisfaction and address any concerns or requests.
- Clear tables, reset dining areas, and maintain high cleanliness standards in the restaurant.
- Process payments accurately and handle cash and card transactions efficiently.
- Collaborate effectively with kitchen and bar staff to ensure a seamless dining experience.
- Adhere strictly to all food safety and hygiene regulations and company policies.
- Assist in the setup and breakdown for events, private functions, or special dining services.
- Maintain a deep knowledge of menu items, ingredients, preparation methods, and potential allergens.
Required Skills
- Excellent customer service skills and a guest-first attitude.
- Strong verbal communication and interpersonal abilities.
- Ability to work efficiently and remain calm in a fast-paced restaurant environment.
- Exceptional attention to detail and accuracy in order taking and service.
- Basic mathematical skills for handling payments and making change.
- Proven team player with a positive, 'can-do' attitude.
- Physical ability to stand and walk for extended periods, and lift trays.
Preferred Qualifications
- Previous experience (at least 6 months) as a waiter/waitress in a hotel or upscale restaurant setting.
- Familiarity with Point-of-Sale (POS) systems for order entry and payment processing.
- Knowledge of food safety and hygiene practices (e.g., HACCP principles).
- Secondary school leaving certificate (SSCE) or equivalent qualification.
- Ability to speak multiple local languages (e.g., Yoruba) is a significant advantage.
Perks & Benefits
- Competitive monthly salary package.
- Opportunities for career growth and professional development within the hospitality sector.
- Supportive and collaborative work environment.
- Complimentary staff meals during shifts.
- Comprehensive training programs to enhance skills and knowledge.
- Provision of professional uniform.
How to Apply
Interested candidates are encouraged to apply immediately by clicking the link below. Please ensure your application highlights your relevant experience and enthusiasm for hospitality service. We look forward to hearing from you!
