About Company
Are you passionate about delivering exceptional service in a vibrant environment? Career.zycto is actively seeking dedicated individuals to join our team, embodying excellence in every interaction. We believe that outstanding guest experiences begin with a valued and supported team. Here, you’ll find a culture that fosters growth, recognizes your contributions, and provides a stable, encouraging atmosphere where your hard work truly shines. We are committed to building a community where every team member feels like family, making Career.zycto the ideal environment for any hotel support staff.
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Job Description
Career.zycto is on the lookout for enthusiastic and dedicated Hotel Support Staff to become an integral part of our dynamic team in Kado, Abuja. This pivotal role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering outstanding guest experiences while maintaining the highest standards of hospitality. As a Hotel Support Staff member, you will be the backbone of our operations, ensuring every guest enjoys a seamless and comfortable stay. This isn’t just a job; it’s an opportunity to grow within a supportive framework where your contributions are genuinely valued. We understand the importance of a stable environment, which is why we are pleased to offer on-site accommodation, providing you with convenience and peace of mind right where you work.
You will play a crucial role across various facets of hotel operations, from assisting with guest requests and maintaining the pristine condition of our premises to supporting front desk and housekeeping teams. Your day will be diverse, requiring a proactive approach, excellent problem-solving skills, and a friendly demeanor. If you’re looking to start or advance your career in hospitality with a company that invests in its people and offers tangible benefits like accommodation, then Career.zycto is the place for you. Join us in creating memorable moments for our guests and a rewarding career journey for yourself. We foster a collaborative culture where teamwork is paramount, and every individual’s effort contributes directly to our collective success. Embrace this chance to be part of a team that prides itself on exceptional service and a warm, inviting atmosphere for both guests and staff.
Your dedication to maintaining a welcoming and efficient operational environment will be key to our reputation. Beyond the day-to-day tasks, you will be empowered to anticipate guest needs, handle minor issues proactively, and escalate complex situations to management, ensuring swift and satisfactory resolutions. This role offers invaluable exposure to various aspects of hotel management, making it an excellent stepping stone for long-term career aspirations within the hospitality sector. We are not just offering a job; we are offering a community where learning and professional development are encouraged. Come, make a difference with Career.zycto.
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Key Responsibilities
- Assist guests with inquiries, requests, and provide exceptional customer service.
- Support housekeeping team in maintaining cleanliness and readiness of guest rooms and common areas.
- Aid in basic maintenance tasks and promptly report any facility issues to the appropriate department.
- Monitor and replenish inventory of essential supplies across various hotel departments.
- Assist with food and beverage service, setup, and cleanup for events or restaurant operations as needed.
- Ensure all hotel safety and security procedures are followed diligently.
- Collaborate effectively with all hotel departments to ensure smooth operations.
Required Skills
- Excellent verbal communication skills
- Strong customer service orientation
- Ability to work effectively in a team environment
- Attention to detail and thoroughness
- Physical stamina and ability to stand/walk for extended periods
- Problem-solving abilities
Preferred Qualifications
- Previous experience in a hospitality or customer service role
- Basic computer proficiency
- Knowledge of an additional language (e.g., Hausa, Yoruba, Igbo)
- Hospitality certification or relevant vocational training
Perks & Benefits
- Competitive monthly salary
- On-site accommodation provided
- Meals during working hours
- Opportunities for professional development and career growth
- Supportive and collaborative work environment
- Health and wellness programs
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume is up-to-date and highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
