About Company
Naledi Guest House, nestled in the heart of Ha Ntema, Mafeteng, is a cherished local establishment renowned for its warm hospitality, comfortable accommodations, and commitment to creating a memorable experience for every guest. We pride ourselves on our inviting atmosphere, meticulously maintained premises, and a dedicated team that treats visitors like family. As a pillar of the community, Naledi Guest House plays a vital role in showcasing the beauty and culture of Mafeteng, offering a serene retreat for travelers and a welcoming home for locals. We are more than just a place to stay; we are a haven of peace and comfort, striving for excellence in every detail. Join our team and contribute to a legacy of exceptional service and genuine care.
Job Description
Are you a highly motivated and detail-oriented individual with a passion for creating pristine environments? Naledi Guest House is actively seeking dedicated Housekeeping Staff to join our close-knit team in Ha Ntema, Mafeteng. This is an incredible opportunity to become a crucial part of our mission to provide exceptional guest experiences through unparalleled cleanliness and comfort.
As a member of our Housekeeping Staff, you will be the backbone of our operational excellence, ensuring that every room, common area, and facility shines with immaculate presentation. Your commitment to tidiness and your keen eye for detail will directly contribute to the positive impressions and lasting memories our guests take with them. We believe that a clean and orderly environment is fundamental to genuine hospitality, and your role will be instrumental in upholding this standard. From guest rooms to reception areas, your work will directly impact the ambiance and overall satisfaction of our visitors. You will be responsible for a variety of tasks that ensure all areas meet our high standards of hygiene and presentation, preparing spaces that are not only visually appealing but also comforting and refreshing for our guests after their travels or busy days.
We are looking for someone who takes immense pride in their work, understands the importance of discretion and efficiency, and is comfortable working both independently and as part of a supportive team. This role requires physical stamina, a proactive approach to problem-solving, and a consistently positive attitude. You will be an integral part of a team that values hard work, collaboration, and a shared commitment to excellence. If you are eager to contribute your skills to a welcoming environment where your efforts are truly valued, and where you can make a tangible difference in the daily comfort of our guests, we encourage you to apply. Join Naledi Guest House and help us continue to set the benchmark for outstanding guest care in Mafeteng.
Key Responsibilities
- Clean and tidy all assigned guest rooms and common areas according to established standards and procedures.
- Dust furniture, vacuum carpets, sweep and mop floors, and wipe down surfaces to ensure pristine conditions.
- Replenish amenities and supplies in guest rooms (e.g., toiletries, towels, linens) and common areas.
- Make beds neatly and replace soiled linen with fresh supplies.
- Empty wastebaskets and transport trash and waste to disposal areas.
- Monitor and report any maintenance issues, damages, or safety hazards immediately to management.
- Handle guest requests promptly and courteously, ensuring guest satisfaction.
- Adhere to all health and safety regulations, including proper use of cleaning chemicals and equipment.
- Maintain a friendly and professional demeanor with guests and colleagues.
- Assist with laundry duties as needed, including washing, drying, folding, and sorting linen.
Required Skills
- Proven ability to clean and maintain various areas to a high standard.
- Strong attention to detail and thoroughness.
- Physical stamina and ability to perform repetitive tasks, including bending, lifting, and standing for extended periods.
- Reliability and excellent time management skills.
- Ability to work effectively both independently and as part of a team.
- Basic communication skills to interact with guests and colleagues.
Preferred Qualifications
- Previous experience in a housekeeping role, preferably within a hospitality setting.
- Knowledge of health and safety standards in cleaning.
- Ability to work flexible hours, including weekends and public holidays.
- A positive, can-do attitude and a strong work ethic.
Perks & Benefits
- Competitive monthly salary.
- Supportive and friendly team environment.
- Opportunities for professional development and growth.
- Staff meals provided during shifts.
- Direct impact on guest satisfaction and the guest house's reputation.
- A stable and consistent work schedule.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your application is submitted promptly.