About Company
Are you a meticulous leader passionate about creating pristine environments? Career.zycto is not just a recruitment firm; we’re architects of exceptional teams. We specialize in connecting top-tier hospitality professionals with roles where their dedication to excellence truly shines. For a Housekeeping Supervisor, this means joining an establishment that values impeccable standards, supports your leadership, and provides a platform for continuous growth. We seek individuals who inspire their teams and uphold the highest levels of guest satisfaction through superior cleanliness and organization. Discover where your expertise can make a lasting impact with us.
Job Description
We are seeking an experienced and highly motivated Housekeeping Supervisor to oversee and manage the daily operations of our housekeeping department for a premier establishment in Ebute, Ikorodu. As a Housekeeping Supervisor, you will be instrumental in ensuring the highest standards of cleanliness, hygiene, and guest satisfaction are consistently met. You will lead, train, and motivate a team of housekeeping staff, fostering a positive and productive work environment.
Your responsibilities will span across various critical areas, from scheduling and task assignment to conducting thorough inspections of rooms and public areas. You will be the frontline manager ensuring all procedures adhere to health and safety regulations, as well as the company’s internal standards. This role requires an individual with strong organizational skills, an eye for detail, and excellent interpersonal abilities to effectively communicate with staff, management, and guests. You will also manage inventory of cleaning supplies and linen, ensuring optimal stock levels and cost-effectiveness. The ideal candidate will be a proactive problem-solver, capable of handling guest requests and complaints efficiently, contributing significantly to a superior guest experience. Join a dynamic team where your leadership and dedication to excellence will be truly valued and rewarded.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff, including assigning duties and conducting performance reviews.
- Inspect guest rooms, public areas, and back-of-house areas to ensure impeccable cleanliness, order, and maintenance standards.
- Train new housekeeping team members and provide ongoing coaching and development to existing staff.
- Monitor and manage inventory of cleaning supplies, linen, and guest amenities, ensuring adequate stock levels and minimizing waste.
- Develop and implement efficient cleaning procedures and schedules to maximize productivity and quality.
- Address guest requests, special needs, and complaints promptly and professionally, ensuring guest satisfaction.
- Ensure compliance with all health, safety, and hygiene regulations and company policies.
- Report maintenance issues and necessary repairs to the relevant departments in a timely manner.
- Maintain accurate records of room status, staff attendance, and supply usage.
- Foster a positive work environment, promoting teamwork and high morale within the housekeeping department.
Required Skills
- Proven experience in a supervisory role within housekeeping, preferably in a hotel or hospitality setting.
- Strong leadership and team management skills with the ability to motivate and train staff.
- Exceptional attention to detail and a keen eye for cleanliness and presentation.
- Excellent communication and interpersonal skills, both written and verbal.
- Proficiency in managing inventory and supplies effectively.
- Ability to work efficiently under pressure and handle multiple tasks simultaneously.
- Knowledge of health and safety standards in the hospitality industry.
- Strong problem-solving abilities and a guest-centric approach.
Preferred Qualifications
- Diploma or certification in Hotel Management or a related field.
- Familiarity with housekeeping software or property management systems.
- First aid and safety training certification.
- Experience in budgeting and cost control within a housekeeping department.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
- Meal allowances during working hours.
- Health and wellness programs.
- Annual leave and public holidays observance.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. We look forward to reviewing your application and potentially welcoming you to our team.