About Company
LUX* Grand Gaube Resort & Villas is an exquisite 5-star property nestled on the northern coast of Mauritius, celebrated for its unique retro-chic design, vibrant culinary experiences, and commitment to delivering ‘Lighter, Brighter’ hospitality. As part of LUX* Resorts & Hotels, an award-winning international hospitality group, we believe in transforming ordinary moments into extraordinary ones for our guests and team members alike. Our resort boasts unparalleled beachfront access, world-class amenities, and a dedicated team focused on creating unforgettable memories. We foster a culture of creativity, passion, and continuous growth, ensuring that every individual contributes to our shared success and feels valued within the LUX* family.
Job Description
Are you an enthusiastic and detail-oriented HR professional with a passion for fostering a positive workplace culture and attracting top talent? LUX* Grand Gaube Resort & Villas, a flagship property within the award-winning LUX* Resorts & Hotels portfolio, is seeking a dedicated HR Officer specializing in Recruitment and Employee Relations. This pivotal role is your opportunity to contribute to a world-class hospitality experience, directly impacting the lives of our valued team members and ensuring our guests receive unparalleled service from a truly motivated workforce.
At LUX* Grand Gaube, we believe that our people are our greatest asset and the heart of our ‘Lighter, Brighter’ philosophy. As an HR Officer, you will be instrumental in identifying, attracting, and onboarding exceptional talent who not only possess the required skills but also embody our unique brand values. You will manage the entire recruitment lifecycle, from collaborating with hiring managers to craft compelling job descriptions and strategically sourcing candidates through diverse channels, to meticulously screening applications, conducting insightful interviews, and facilitating a seamless and engaging onboarding process that sets our new hires up for success.
Beyond talent acquisition, you will play a crucial role in nurturing our vibrant team spirit and maintaining a harmonious working environment through proactive employee relations. This includes serving as a trusted point of contact for team members, providing expert guidance on HR policies and procedures, mediating workplace discussions with fairness and discretion, supporting performance management initiatives, and championing employee welfare and engagement programs that enhance job satisfaction and retention. Your ability to build strong, trust-based relationships, maintain the highest level of confidentiality, and ensure strict compliance with Mauritian labour laws and internal regulations will be paramount to your success. You will contribute to creating an environment where every team member feels valued, heard, and empowered to deliver their best.
This role offers more than just a job; it’s a chance to significantly grow your career within a dynamic, luxurious, and supportive environment. You will work closely with department heads across the resort, understanding their unique staffing needs and collaborating strategically to build high-performing, cohesive teams. You’ll be an advocate for employees, contributing to a harmonious and productive working atmosphere that reflects our commitment to excellence. If you are a proactive problem-solver, an empathetic listener, possess a solid understanding of modern HR practices, and are eager to make a tangible impact, we invite you to join our family at LUX* Grand Gaube. Come and help us continue to create unforgettable moments, not just for our guests, but for every single member of our esteemed team.
Key Responsibilities
- Manage the end-to-end recruitment process, including job posting, candidate sourcing, screening, interviewing, and offer management.
- Develop and maintain a robust talent pipeline through various recruitment channels and networking.
- Conduct comprehensive onboarding for new employees, ensuring a smooth integration into the resort culture.
- Act as a primary point of contact for employee queries, concerns, and grievances, providing empathetic and effective solutions.
- Assist in the development and implementation of HR policies and procedures, ensuring compliance with Mauritian labor laws.
- Support performance management processes, including appraisals, feedback sessions, and disciplinary actions.
- Organize and facilitate employee engagement activities, welfare programs, and team-building events.
- Maintain accurate and up-to-date employee records and HR information systems.
- Contribute to HR reporting and analytics to support data-driven decision-making.
Required Skills
- Proficiency in HR Information Systems (HRIS) and applicant tracking systems (ATS).
- Strong understanding of Mauritian labor laws and employment regulations.
- Excellent communication and interpersonal skills, both written and verbal.
- Proven ability to manage the full recruitment life cycle effectively.
- Exceptional problem-solving and conflict resolution abilities.
- High level of integrity and ability to handle confidential information with discretion.
- Organizational skills and attention to detail.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in the hospitality industry, preferably within a luxury resort environment.
- HR certification (e.g., CIPD, SHRM) is a plus.
- Fluency in English and French; Creole is an advantage.
Perks & Benefits
- Competitive salary and service charge.
- Comprehensive health and wellness benefits.
- Complimentary meals during shifts.
- Provided uniform and laundry service.
- Opportunities for professional development and career growth within a global brand.
- Discounted stays at LUX* Resorts & Hotels worldwide.
- Employee recognition programs.
- Vibrant and supportive work environment.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your CV and cover letter highlight your experience in recruitment and employee relations, and how your skills align with the requirements of this role at LUX* Grand Gaube Resort & Villas. We look forward to reviewing your application and potentially welcoming you to our team.