Insurance Agent, Sales & Support

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🏢 Career.zycto📍 Nyandarua County, Kenya💼 Full-Time💻 On-site🏭 Insurance💰 KSh 35,000 - 65,000 per month

About Company

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Are you an ambitious insurance professional seeking a vibrant environment to thrive? Career.zycto is rapidly expanding its footprint across Kenya, committed to empowering individuals and businesses through tailored insurance solutions. We believe in fostering a culture of growth, integrity, and client-centricity. Joining our team means becoming part of an organization where your sales acumen and dedication to support directly contribute to community well-being. We offer comprehensive training, unparalleled mentorship, and a clear path for career advancement, ensuring our agents are equipped to succeed and make a tangible difference in Nyandarua County and beyond. Discover your potential with us.

Job Description

Career.zycto is actively seeking dynamic and client-focused individuals to join our growing team as an Insurance Agent, Sales & Support in Nyandarua County. This pivotal role combines robust sales initiatives with dedicated client support, ensuring our policyholders receive exceptional service and tailored insurance products. You will be at the forefront of identifying client needs, presenting comprehensive insurance solutions – including life, general, and medical insurance – and building lasting relationships within the community.

We are looking for someone with a proactive approach to sales, excellent communication skills, and a genuine desire to help individuals and businesses protect their assets and futures. Beyond sales, you will play a crucial role in providing ongoing support, handling inquiries, processing claims documentation, and ensuring customer satisfaction. This position offers a unique opportunity to grow professionally within a supportive environment, backed by extensive training and a compensation structure that rewards performance. If you are passionate about insurance, dedicated to client success, and eager to make a significant impact in Nyandarua, we encourage you to apply. Join Career.zycto and become a trusted advisor in your community, helping secure peace of mind for our valued clients.

Key Responsibilities

  • Proactively identify and develop new client leads through various channels including networking, referrals, and community engagement within Nyandarua County.
  • Conduct thorough needs assessments to understand client requirements and recommend appropriate insurance products (e.g., life, health, auto, property).
  • Present, explain, and sell insurance policies, ensuring clients fully understand coverage options, terms, and benefits.
  • Achieve and exceed monthly and quarterly sales targets for new policies and renewals.
  • Provide exceptional post-sales support, addressing client inquiries, policy changes, and claims documentation efficiently.
  • Maintain accurate and up-to-date client records and sales activity reports.
  • Educate clients on insurance procedures, policy updates, and industry best practices.
  • Collaborate with the broader team to enhance customer satisfaction and contribute to overall business growth.
  • Participate in ongoing training and professional development programs to stay informed about product offerings and market trends.

Required Skills

  • Minimum of 2 years of proven experience in insurance sales or a related customer-facing sales role.
  • Demonstrable track record of meeting or exceeding sales targets.
  • Excellent verbal and written communication skills in English and Kiswahili.
  • Strong interpersonal and negotiation abilities.
  • Proficiency in basic computer applications (MS Office Suite).
  • High level of integrity, professionalism, and customer-service orientation.
  • Ability to work independently and as part of a team.
  • Valid Certificate of Proficiency (COP) in Insurance from the College of Insurance or equivalent.

Preferred Qualifications

  • A diploma or degree in Sales, Marketing, Business Administration, or a related field.
  • Experience working with a diverse client base in rural or semi-urban settings.
  • Familiarity with CRM software and digital sales tools.
  • Residency within Nyandarua County or surrounding areas.

Perks & Benefits

  • Competitive base salary with attractive commission structure.
  • Comprehensive health insurance package.
  • Opportunities for professional growth and career advancement.
  • Ongoing training and development programs.
  • Supportive and collaborative work environment.
  • Performance-based incentives and bonuses.

How to Apply

Interested candidates are invited to submit their detailed resume and a cover letter outlining their qualifications and experience. Please ensure your application highlights your sales achievements and experience in the insurance sector. Click on the link below to apply for the job.

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