About Company
At Career.zycto, we empower businesses across Dondo and beyond by ensuring seamless and secure digital operations. We are a dynamic IT consulting and service provider committed to fostering a supportive and innovative environment where every team member contributes to our collective success. For an IT access provisioning clerk, this means working within a structured yet agile framework, directly contributing to the foundational security and efficiency of our clients’ systems. Join us to develop your skills in a crucial aspect of IT, making a tangible impact on operational integrity and user experience in a growing local firm.
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Job Description
An IT Access Provisioning Clerk plays a vital role in maintaining the security and operational efficiency of any organization’s digital environment. At Career.zycto, we are seeking a meticulous and dedicated individual to join our team in Dondo, Sofala Province, as a Part-Time IT Access Provisioning Clerk. This position is perfect for someone with a foundational understanding of IT systems, an eye for detail, and a commitment to ensuring authorized users have the correct level of access to critical applications and data. In this role, you will be instrumental in safeguarding our clients’ information assets by accurately setting up, modifying, and deactivating user accounts across various platforms, adhering strictly to established security policies and compliance regulations. You will collaborate closely with other IT team members and departmental heads to process access requests efficiently, troubleshoot basic access issues, and maintain comprehensive records of all provisioning activities. This is an excellent opportunity to gain hands-on experience in IT security, identity and access management, and IT service desk operations within a supportive and professional setting. We are looking for a proactive problem-solver who can thrive in a fast-paced environment and is eager to contribute to the robust security posture of our clients’ infrastructure.
Key Responsibilities
- Process new user account creations, modifications, and deletions across various systems and applications in a timely and accurate manner.
- Ensure all access provisioning activities comply with established security policies, procedures, and regulatory requirements.
- Maintain accurate and up-to-date documentation of user access rights, permissions, and audit trails.
- Assist in troubleshooting and resolving basic access-related issues and escalations.
- Collaborate with IT support and other departments to fulfill access requests and resolve incidents.
- Conduct periodic access reviews to ensure least privilege principles are consistently applied.
- Participate in the development and refinement of access management processes and best practices.
- Provide excellent customer service to internal and external stakeholders regarding access-related queries.
Required Skills
- Strong understanding of IT security principles and best practices.
- Proficiency in using identity and access management (IAM) tools and systems.
- Excellent attention to detail and accuracy in data entry and record-keeping.
- Ability to follow strict procedures and guidelines consistently.
- Basic knowledge of Windows operating systems and Active Directory.
- Strong verbal and written communication skills in English and Portuguese.
- Ability to work independently and as part of a team.
- Problem-solving aptitude.
Preferred Qualifications
- Diploma or certificate in Information Technology, Computer Science, or a related field.
- Previous experience (6-12 months) in an IT support, helpdesk, or access provisioning role.
- Familiarity with ticketing systems (e.g., Jira, ServiceNow).
- Understanding of data privacy regulations (e.g., GDPR, local Mozambican regulations).
- Experience with multi-factor authentication (MFA) systems.
Perks & Benefits
- Competitive part-time salary.
- Opportunity for professional growth and skill development in IT security.
- Supportive and collaborative work environment.
- Flexible working hours to accommodate personal commitments.
- Direct impact on organizational security and efficiency.
- Exposure to diverse IT systems and client environments.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. We look forward to reviewing your application.
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