About Company
Lakeside Hotel & Conference Centre is a premier hospitality destination nestled in the heart of Teyateyaneng, Lesotho, offering unparalleled comfort, exceptional service, and breathtaking views. With a commitment to excellence and a passion for creating memorable guest experiences, we provide a vibrant and supportive environment for our team members. Our facilities include luxurious accommodations, state-of-the-art conference amenities, and exquisite dining options, all designed to meet the diverse needs of our local and international clientele. We pride ourselves on our dedication to quality, sustainability, and fostering a workplace culture where every individual can thrive and contribute to our collective success. Join us and be a part of a team that defines hospitality in Lesotho.
Job Description
Are you a highly organized, meticulous, and experienced professional with a passion for operational excellence in laundry services? Lakeside Hotel & Conference Centre is seeking a dedicated and proactive Laundry Manager to join our dynamic team with an immediate start. This pivotal role involves overseeing all aspects of our hotel’s laundry operations, ensuring the highest standards of cleanliness, efficiency, and guest satisfaction. You will be responsible for managing a team of laundry attendants, maintaining equipment, controlling inventory, and implementing best practices to deliver impeccable linen and uniform services for our guests and staff. The ideal candidate will possess strong leadership capabilities, a keen eye for detail, and a proven track record in managing a high-volume laundry facility, preferably within a hospitality environment. This is an exciting opportunity to contribute significantly to our guest experience, ensuring that every piece of linen reflects the quality and luxury associated with the Lakeside Hotel & Conference Centre brand. We are looking for someone who can hit the ground running, optimize processes, and uphold our commitment to excellence. If you are ready to take on a challenging yet rewarding role in a thriving hotel environment, we encourage you to apply. Your expertise will be crucial in maintaining our reputation for pristine standards and operational efficiency, contributing directly to the comfort and delight of our esteemed guests.
Key Responsibilities
- Oversee and manage daily laundry operations, including washing, drying, ironing, folding, and distributing linens, towels, and uniforms for hotel guests and staff.
- Lead, train, mentor, and schedule the laundry team, fostering a productive and positive work environment.
- Ensure all laundry equipment is maintained in optimal working condition and promptly arrange for repairs when necessary.
- Implement and enforce strict quality control standards to ensure all items are cleaned to the highest specifications and free from damage.
- Manage inventory of linens, detergents, chemicals, and other supplies, placing orders as needed to prevent shortages.
- Develop and monitor operational budgets, striving for cost-effectiveness without compromising quality.
- Ensure compliance with health, safety, and hygiene regulations, as well as environmental best practices in laundry operations.
- Maintain accurate records of laundry production, inventory, and equipment maintenance.
- Collaborate with other hotel departments (Housekeeping, F&B) to meet their specific linen requirements efficiently.
- Identify opportunities for process improvement and implement innovative solutions to enhance efficiency and service quality.
Required Skills
- Minimum of 4 years of progressive experience in laundry operations, with at least 2 years in a supervisory or managerial role, preferably within the hospitality sector.
- Strong understanding of laundry chemicals, machinery, and washing techniques.
- Excellent leadership, team management, and interpersonal communication skills.
- Proven ability to manage budgets, control costs, and maintain inventory.
- Exceptional organizational skills and attention to detail.
- Ability to work effectively in a fast-paced, demanding environment.
- Proficiency in English (both written and verbal).
- Sound knowledge of health, safety, and hygiene regulations relevant to laundry operations.
Preferred Qualifications
- Diploma or certificate in Hospitality Management, Laundry Operations, or a related field.
- Experience with advanced laundry management software or systems.
- Knowledge of sustainable laundry practices and water/energy conservation.
- First Aid and Fire Safety certification.
Perks & Benefits
- Competitive monthly salary.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
- Staff meals provided.
- Employee discounts on hotel services (subject to policy).
- Contribution to a provident fund (as per company policy).
- Paid annual leave and sick leave.
How to Apply
If you are an experienced and dedicated Laundry Manager ready for an immediate start, we invite you to take the next step in your career with Lakeside Hotel & Conference Centre. Please click on the application link below to submit your application. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.