About Company
Career.zycto is at the forefront of innovative talent development, empowering organizations to thrive in a dynamic learning landscape. We champion a culture of continuous growth, leveraging cutting-edge technology to deliver impactful educational experiences. For a meticulous Learning Management System Coordinator, this means a unique opportunity to shape the digital learning infrastructure, ensuring seamless and accessible learning journeys for our diverse clientele. Join us to transform how professionals learn and evolve.
Job Description
Are you an experienced Learning Management System (LMS) professional with a passion for optimizing digital learning environments and a keen eye for detail? Career.zycto is actively seeking a dedicated and proactive Remote Learning Management System Coordinator to join our growing team. This is an exciting opportunity for an individual who thrives in a virtual setting and is committed to enhancing user experiences and streamlining administrative processes within our learning ecosystem.
In this pivotal remote role, you will be the cornerstone of our LMS operations, ensuring the smooth and efficient delivery of online learning content to a diverse array of clients and internal teams. You will manage the entire lifecycle of learning programs within the LMS, from initial content upload and course creation to user enrollment, progress tracking, and performance reporting. Your expertise will be crucial in configuring system settings, troubleshooting technical issues, and providing comprehensive support to all users.
We are looking for someone who can not only maintain our current LMS but also identify opportunities for improvement and innovation. This includes staying abreast of industry best practices, exploring new features, and recommending enhancements that align with our strategic learning objectives. Your ability to communicate effectively with instructional designers, content creators, IT support, and end-users will be paramount to your success. If you are a self-starter with a strong technical aptitude, exceptional organizational skills, and a dedication to fostering an engaging and accessible learning environment, we encourage you to apply. This remote position offers the flexibility to work from anywhere in Calgary, Alberta, while contributing to meaningful projects that impact professional development globally. We are committed to fostering a supportive and collaborative remote work culture where your contributions are valued and your professional growth is encouraged.
Key Responsibilities
- Administer and maintain the Learning Management System (LMS), including user accounts, course catalogs, content management, and system configurations.
- Upload, test, and publish e-learning courses, resources, and various learning materials within the LMS, ensuring functionality and accessibility.
- Provide technical support and troubleshooting assistance to learners and instructors regarding LMS access, course navigation, and technical issues.
- Manage user enrollments, progress tracking, and generate reports on learning activities, course completion rates, and overall LMS utilization.
- Collaborate with instructional designers and content developers to ensure seamless integration of learning content and optimize the user experience.
- Monitor LMS performance, identify areas for improvement, and recommend enhancements or new features to maximize system efficiency and user engagement.
- Develop and maintain documentation, user guides, and training materials for the LMS.
- Ensure compliance with data privacy regulations and internal policies regarding learning data and user information.
- Stay updated on LMS best practices, emerging technologies, and e-learning trends to continuously improve our learning platform.
- Conduct quality assurance checks on all new and updated learning content within the LMS.
Required Skills
- 3+ years of experience administering and managing a Learning Management System (e.g., Moodle, Canvas, Cornerstone, Docebo, Litmos, Workday Learning).
- Proficiency in course publishing standards such as SCORM, xAPI, and AICC.
- Strong technical aptitude and problem-solving skills with the ability to troubleshoot LMS-related issues independently.
- Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously in a remote environment.
- Exceptional written and verbal communication skills, capable of explaining technical concepts to non-technical users.
- Demonstrated ability to work effectively and autonomously in a remote setting.
- High degree of attention to detail and accuracy.
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
Preferred Qualifications
- Bachelor's degree in Instructional Design, Education Technology, Information Systems, or a related field.
- Experience with graphic design tools or basic video editing software for content enhancement.
- Knowledge of HTML/CSS for minor content formatting within the LMS.
- Familiarity with accessibility standards (e.g., WCAG) for digital content.
- Experience in data analysis and reporting on learning metrics.
Perks & Benefits
- Comprehensive health, dental, and vision benefits plan.
- Flexible remote work environment.
- Generous paid time off and holidays.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative team culture.
- Home office setup allowance.
- Employee assistance program (EAP).
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter outlining their relevant experience and interest in this remote role.
