About Company
Empowering communities through accessible information and continuous learning is at the heart of our mission at Career.zycto. We envision a world where knowledge truly transforms lives, and our team of dedicated professionals makes this vision a reality every day. For a Library Information Assistant eager to make a tangible impact, our Royal Oaks location offers a dynamic environment. Here, you’ll join a collaborative team passionate about fostering intellectual curiosity and delivering exceptional public service. We champion innovation in information delivery and believe in nurturing our employees’ growth, providing ample opportunities to expand your expertise within a supportive culture.
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Job Description
Career.zycto is seeking a dedicated and enthusiastic Library Information Assistant to join our vibrant team in Royal Oaks, Grande Prairie. In this essential role, you will be the welcoming face of our information services, providing invaluable support to our patrons and ensuring the smooth operation of our facility. We are looking for an individual who is passionate about connecting people with resources, possesses excellent organizational skills, and thrives in a service-oriented environment. This position offers a unique opportunity to contribute to community enrichment, foster literacy, and support lifelong learning initiatives. You will assist with a wide range of tasks, from managing physical and digital collections to providing technical support and helping patrons navigate our vast array of resources. If you are a proactive problem-solver with a friendly demeanor and a commitment to public service, we encourage you to apply and become a vital part of our mission to deliver exceptional information access.
Key Responsibilities
- Provide front-line customer service, assisting patrons with inquiries, resource location, and basic technical support for library systems and equipment.
- Manage the circulation desk, including checking materials in and out, processing new registrations, handling reserves, and collecting fines.
- Organize and maintain library collections, including shelving, shelf-reading, weeding materials, and assisting with inventory tasks to ensure accessibility.
- Support digital resource access by guiding patrons on how to use online databases, e-books, and other electronic media.
- Assist with planning and execution of library programs, events, and outreach activities aimed at engaging the community.
- Process interlibrary loan requests and manage incoming and outgoing materials.
- Maintain a welcoming and orderly library environment, addressing facility issues as they arise or escalating them to appropriate personnel.
Required Skills
- Minimum of 1 year of experience in a library, customer service, or administrative support role.
- Proficiency in basic computer applications (MS Office Suite) and experience with library management systems (LMS).
- Excellent interpersonal and communication skills, with a strong commitment to providing outstanding public service.
- Ability to work effectively both independently and as part of a collaborative team.
- Strong organizational skills and attention to detail, particularly in managing collections and data.
- Capacity to adapt to new technologies and assist patrons with digital literacy.
Preferred Qualifications
- Post-secondary education in Library and Information Technology, or a related field.
- Experience with integrated library systems (e.g., Polaris, Koha, Symphony).
- Familiarity with trends in library services and digital resources.
Perks & Benefits
- Comprehensive health and dental benefits package.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative work environment.
- Contribution to community enrichment and public service.
- Employee assistance program.
How to Apply
To apply for the Library Information Assistant position at Career.zycto, please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and learning how your skills and passion align with our mission. Only qualified candidates will be contacted for an interview.
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