About Company
Tatu City is a 5,000-acre, mixed-use Special Economic Zone with homes, schools, offices, a shopping district, medical clinics, nature parks, a sport & entertainment complex, and manufacturing for 150,000 residents and tens of thousands of daily visitors. It is a landmark private urban development in Kenya and East Africa, attracting billions of dollars in investment. We are building a vibrant, green, and safe environment for businesses and residents alike, setting new standards for urban living and commerce. Joining Tatu City means becoming part of a visionary team dedicated to shaping the future of urban infrastructure and community development in the region. We foster an environment of innovation, sustainability, and collaboration, where every role contributes significantly to our overarching mission of creating a thriving, modern metropolis.
Job Description
Are you an experienced and highly safety-conscious Lift Operator looking for a vital role within a dynamic and expansive urban development? Tatu City is seeking a dedicated Lift Operator to join our Facilities Management team. In this critical on-site role, you will be responsible for the safe and efficient operation of various vertical transportation systems, including passenger elevators, service, and cargo lifts, across our diverse portfolio of commercial, residential, and industrial buildings within the Tatu City development. This isn’t just about pressing buttons; it’s about being a crucial part of the operational heartbeat of Tatu City, ensuring the seamless and secure flow of people and goods, upholding the highest safety standards, and providing essential building support services.
As a Lift Operator, you will play a pivotal role in ensuring that our residents, tenants, and visitors experience reliable and secure vertical movement within Tatu City’s state-of-the-art infrastructure. Your daily duties will extend beyond routine operations to encompass diligent pre-operation checks, continuous monitoring of lift performance, identifying and promptly reporting potential mechanical or electrical faults, and assisting in minor troubleshooting where appropriate and safe to do so. You will be expected to maintain a clean and operational lift environment, ensuring all safety protocols, emergency procedures, and operational guidelines are strictly adhered to. This position demands a keen eye for detail, a proactive approach to preventative maintenance, and prompt, accurate fault reporting to ensure minimal disruption to services. You will collaborate closely with the wider facilities and maintenance teams, contributing to a cohesive effort that keeps Tatu City running smoothly. Your commitment to safety, efficiency, and customer service will directly impact the daily experience of thousands. If you thrive in a fast-paced, modern urban environment where your precision, vigilance, and commitment directly contribute to the daily efficiency, safety, and overall success of a thriving community, we strongly encourage you to apply. Join us in shaping the future of urban living and commerce in East Africa, ensuring every ascent and descent within Tatu City is smooth, safe, and efficient.
Key Responsibilities
- Operate passenger and cargo lifts safely and efficiently according to established procedures.
- Conduct thorough pre-operation checks and routine inspections of all lift components and safety features.
- Monitor lift performance and promptly identify and report any malfunctions, faults, or unusual noises.
- Assist in minor troubleshooting and perform basic maintenance tasks as authorized.
- Ensure strict adherence to all safety regulations, emergency protocols, and operational guidelines.
- Maintain cleanliness and orderliness within the lift cabins and immediate areas.
- Provide courteous assistance to residents, tenants, and visitors, including managing queues and informing of delays.
- Respond effectively to emergency situations, including lift entrapments, following established procedures.
- Liaise with the facilities management team and maintenance technicians for scheduled servicing and repairs.
- Keep accurate logs of lift operations, incidents, and maintenance activities.
Required Skills
- Proven experience (minimum 2 years) as a Lift Operator or in a similar vertical transportation role.
- Strong understanding of lift operation principles, safety regulations, and emergency procedures.
- Ability to conduct routine inspections and perform basic troubleshooting.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- High level of responsibility, attention to detail, and sound judgment.
- Physical stamina and ability to stand for extended periods and perform light physical tasks.
- Ability to work flexible hours, including weekends and public holidays, as required.
Preferred Qualifications
- Certification in Lift Operation, Industrial Safety, or a related technical field.
- Basic knowledge of electrical and mechanical systems pertinent to lift operations.
- Experience working in a large commercial, residential, or mixed-use facility.
- First Aid and basic fire safety certification.
- Fluency in Swahili and English.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a leading, innovative urban development project in East Africa.
- Professional growth and continuous development opportunities.
- Access to modern facilities and a vibrant, diverse community.
- Comprehensive health insurance plan.
- Paid time off, including annual leave and public holidays.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV is up-to-date, clearly highlights your experience relevant to this Lift Operator role, and includes contactable references. Only shortlisted candidates will be contacted for an interview.