About Company
FBC Bank is a leading financial institution in Zimbabwe, committed to empowering individuals and businesses through innovative and accessible banking solutions. With a rich history of serving the Zimbabwean community, we pride ourselves on fostering economic growth, promoting financial inclusion, and delivering exceptional customer service. Our dedicated team works tirelessly to understand the unique needs of our clients, offering tailor-made products and services that drive prosperity. At FBC Bank, we believe in building lasting relationships, grounded in trust, integrity, and a shared vision for a brighter financial future. We are an equal opportunity employer, valuing diversity and committed to creating an inclusive environment for all employees.
Job Description
Are you a highly motivated and customer-centric individual with a passion for finance and community development? FBC Bank is seeking an experienced and dynamic Loan Officer to join our vibrant team in Harare Province. This pivotal role involves being the face of our lending operations, directly interacting with clients to assess their financial needs, provide expert advice, and facilitate loan applications. You will be instrumental in expanding our loan portfolio, ensuring sound credit decisions, and maintaining a high standard of client satisfaction. The ideal candidate will possess a strong understanding of credit principles, excellent communication skills, and a commitment to helping individuals and businesses achieve their financial aspirations. This position offers a unique opportunity to contribute significantly to local economic growth while advancing your career within a reputable and forward-thinking financial institution. You will be responsible for end-to-end loan processing, from initial client engagement and financial analysis to post-disbursement monitoring, all while adhering strictly to FBC Bank’s policies and regulatory guidelines. Your ability to build rapport, effectively articulate financial solutions, and manage a diverse portfolio will be key to your success and impact.
Key Responsibilities
- Identify, attract, and onboard new loan clients through active prospecting, community engagement, and referrals.
- Conduct thorough financial assessments, including creditworthiness analysis, income verification, and risk evaluation, for potential borrowers.
- Advise clients on suitable loan products and terms, ensuring a clear understanding of obligations and repayment schedules.
- Prepare and process loan applications accurately and efficiently, ensuring compliance with FBC Bank's policies and regulatory requirements.
- Monitor loan portfolio performance, identify potential risks, and implement effective collection strategies when necessary.
- Maintain up-to-date knowledge of market trends, competitor offerings, and changes in lending regulations.
- Build and maintain strong, trust-based relationships with clients to foster loyalty and encourage repeat business.
- Achieve assigned individual and team loan disbursement and portfolio quality targets.
- Ensure timely and accurate data entry and record-keeping for all client interactions and loan transactions.
- Participate in community outreach programs and financial literacy initiatives to enhance FBC Bank's presence and impact.
Required Skills
- Minimum of 3 years of progressive experience as a Loan Officer or in a similar credit-related role, preferably within a banking or microfinance institution.
- Proven track record of achieving sales and loan portfolio growth targets.
- Strong understanding of credit analysis, financial statements, and risk assessment principles.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and banking software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated integrity and ethical conduct in all professional dealings.
- A valid driver’s license and willingness to travel within Harare Province as required.
Preferred Qualifications
- Bachelor’s degree in Banking, Finance, Business Administration, Economics, or a related field.
- Professional certification in Credit Management or a related discipline.
- Experience with local Zimbabwean financial regulations and market dynamics.
- Fluency in additional local languages (e.g., Shona, Ndebele) is an advantage.
Perks & Benefits
- Competitive salary package commensurate with experience and performance.
- Performance-based bonuses and incentives.
- Comprehensive health insurance and wellness programs.
- Opportunities for professional development and career advancement within a leading financial institution.
- Access to ongoing training and mentorship programs.
- A supportive and collaborative work environment.
- Employee banking benefits and discounted financial products.
How to Apply
If you are ready to take on this exciting challenge and contribute to FBC Bank’s success, we encourage you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team.