About Company
Are you passionate about making a tangible impact within your community? At Career.zycto, we empower local businesses to thrive by connecting them with their ideal customer base. We believe in fostering a supportive environment where every team member contributes directly to the success of our clients and the vibrancy of the Birch Cliff area. Join a dynamic team committed to innovation, collaboration, and unparalleled customer satisfaction. We offer excellent growth potential for individuals eager to develop their skills and build meaningful relationships, making us an ideal place for a customer assistant to flourish.
Advertisement
Job Description
Career.zycto is seeking an enthusiastic and community-focused Local Market Customer Assistant to join our growing team in Birch Cliff, Toronto. This pivotal role involves being the front-line ambassador for our services, directly engaging with local businesses and residents to understand their needs and connect them with solutions that foster community growth and prosperity. You will play a crucial part in building and maintaining strong relationships within the Birch Cliff area, ensuring our clients receive exceptional support and tailored assistance.
As a Local Market Customer Assistant, you will not just be processing inquiries; you will be actively involved in understanding the unique dynamics of the local market, identifying opportunities for engagement, and helping shape our local outreach strategies. Your day-to-day will involve a blend of direct customer interaction, administrative support, and localized market research. This is an exciting opportunity for an individual who is genuinely passionate about customer service, community development, and possesses a proactive approach to problem-solving. We are looking for someone who thrives in a dynamic environment, enjoys meeting new people, and is dedicated to contributing positively to the economic fabric of Birch Cliff. If you are eager to make a difference right where you live and work, and you possess a keen eye for detail alongside excellent communication skills, we encourage you to apply. Join Career.zycto and become an integral part of our mission to strengthen local commerce and community bonds.
Key Responsibilities
- Serve as the primary point of contact for local businesses and community members, providing information and support.
- Assist customers with inquiries, service activation, and problem resolution in a timely and professional manner.
- Conduct localized market research to identify community needs and opportunities for engagement.
- Maintain accurate customer records and update databases with relevant information.
- Collaborate with the local market team to develop and implement outreach strategies.
- Process orders, handle transactions, and manage basic administrative tasks.
- Gather customer feedback and relay insights to enhance service delivery and product offerings.
- Actively participate in local community events and initiatives to represent Career.zycto.
- Help prepare marketing materials specific to the Birch Cliff market.
- Ensure a high level of customer satisfaction by providing friendly, efficient, and personalized service.
Required Skills
- High School Diploma or equivalent.
- Minimum of 6 months experience in a customer service or retail environment.
- Exceptional interpersonal and communication skills (written and verbal).
- Proficiency in basic computer applications (MS Office Suite, CRM software).
- Strong problem-solving abilities and a proactive attitude.
- Ability to work independently and as part of a team.
- Demonstrated passion for local community engagement.
Preferred Qualifications
- A post-secondary degree or diploma in Business, Marketing, or a related field.
- Familiarity with the Birch Cliff, Toronto area and its local businesses/community.
- Experience with social media management for business.
- Bilingualism (English and another commonly spoken language in Toronto).
Perks & Benefits
- Competitive hourly wage with opportunities for performance bonuses.
- Comprehensive health and dental benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative team environment.
- Direct impact on local community growth and development.
- Paid time off and holiday benefits.
- Employee recognition programs.
- Access to ongoing training and workshops.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and passion for community engagement. Please click on the link below to apply for the job.
Advertisement
