About Company
At Career.zycto, we believe that exceptional service creates unforgettable experiences. We are a forward-thinking organization dedicated to connecting talent with opportunities and fostering environments where professionalism and genuine care converge. Join a team that values your contribution, promotes continuous learning, and celebrates success. If you’re passionate about hospitality and eager to make a tangible impact in a dynamic setting, Career.zycto offers a unique platform for your career growth. We cultivate a culture of support, ensuring every team member feels empowered to deliver their best, making us an ideal place for a dedicated Marina Hospitality Aide.
Job Description
Are you an energetic and service-oriented individual with a passion for creating exceptional experiences? Career.zycto is seeking a dedicated Part-Time Marina Hospitality Aide to join our vibrant team in Oke-Ilewo, Abeokuta. This crucial role is at the heart of our operations, ensuring that every guest and visitor to our marina enjoys a seamless, welcoming, and memorable experience.
As a Marina Hospitality Aide, you will be the friendly face that guests first encounter, embodying our commitment to excellence and comfort. You’ll play a vital role in maintaining the pristine condition of our facilities, assisting with guest inquiries, and providing essential support to our marina operations. Your day will be diverse, ranging from greeting arriving boaters with a warm smile to ensuring common areas are spotless and well-stocked. You’ll help with various tasks, from directing visitors to their moorings to assisting with light event setup, all while contributing to a positive and engaging atmosphere.
This isn’t just about tasks; it’s about people. We’re looking for someone who genuinely enjoys interacting with others, anticipating needs, and going the extra mile to make someone’s day brighter. You’ll be part of a supportive team that thrives on collaboration and mutual respect. If you possess a keen eye for detail, a proactive approach, and a natural ability to connect with people from all walks of life, this opportunity is for you. We value enthusiasm and a strong work ethic, and we’re committed to providing the training and resources you need to succeed in this dynamic role. Come help us make our marina a cherished destination for everyone. This position offers an excellent opportunity to grow your skills in a unique hospitality setting.
Key Responsibilities
- Warmly greet and assist marina guests, visitors, and boaters upon arrival and departure.
- Provide accurate information regarding marina services, local attractions, and amenities.
- Maintain the cleanliness and tidiness of all marina facilities, including common areas, restrooms, and reception areas, ensuring they meet high standards.
- Assist with the setup and breakdown of small events, gatherings, or special functions held at the marina.
- Monitor and efficiently restock supplies in common areas, ensuring all necessary items are available.
- Support general marina operations, which may include light administrative tasks, answering phones, and responding to general inquiries.
- Proactively handle guest requests and promptly resolve minor issues or concerns, escalating complex situations to management as necessary.
- Adhere to all safety protocols and company policies to ensure a secure and pleasant environment for both guests and staff.
- Assist with docking and undocking procedures for boats as needed, providing guidance and support to boaters.
Required Skills
- Excellent verbal communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong customer service orientation and a genuine desire to help others.
- Ability to work independently and collaboratively as part of a diverse team.
- Good organizational skills, with a keen eye for detail and ability to multi-task.
- Basic computer proficiency for administrative tasks and communication.
- Physical stamina to stand, walk, bend, and perform light lifting (up to 20 kg) occasionally throughout shifts.
- Reliability and punctuality for all scheduled shifts.
- Ability to work flexible hours, including weekends and public holidays, as required by business needs.
Preferred Qualifications
- Previous experience (at least 6 months) in hospitality, customer service, or a marina/leisure environment.
- Familiarity with local area attractions, restaurants, and services in Abeokuta and surrounding areas.
- Basic knowledge of water safety principles or boating terminology.
- Ability to speak multiple languages, particularly Yoruba and English, to cater to a diverse clientele.
Perks & Benefits
- Competitive part-time compensation package.
- Flexible working hours to support a healthy work-life balance.
- Opportunity to work in a picturesque and dynamic waterfront environment.
- Supportive team culture and a friendly, collaborative work atmosphere.
- Opportunities for professional development and continuous training in hospitality and marine services.
- Employee discounts on select marina services and amenities (where applicable).
- Direct impact on guest satisfaction and the overall success of our marina operations.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your customer service experience and passion for hospitality.
