About Company
Maseru Private Hospital stands as a beacon of healthcare excellence in Lesotho, committed to providing compassionate, high-quality medical services to our community. As a leading private healthcare institution, we pride ourselves on our state-of-the-art facilities, dedicated team of medical professionals, and patient-centered approach. Our mission is to enhance the health and well-being of every individual we serve, fostering a healing environment where patients feel valued and receive exceptional care. We believe in continuous improvement, embracing innovation, and upholding the highest standards of medical practice. Joining Maseru Private Hospital means becoming part of a family that is passionate about making a tangible difference in people’s lives through outstanding medical care and community engagement.
Job Description
We are urgently seeking a highly motivated and skilled Medical Assistant to join our dynamic healthcare team at Maseru Private Hospital. This is an immediate hiring opportunity for an individual who is passionate about patient care and eager to contribute to a thriving medical environment. As a Medical Assistant, you will play a crucial role in ensuring the smooth operation of our clinics and departments, providing essential support to physicians, nurses, and other medical staff. Your day will be diverse, encompassing both administrative duties and direct patient interaction, all while maintaining the highest levels of professionalism and empathy. You will be the friendly face that often greets our patients, the organized hand that manages their records, and the supportive presence that assists during examinations and procedures. This role requires exceptional organizational skills, attention to detail, and a genuine commitment to patient well-being. If you are a proactive problem-solver with a strong work ethic and a desire to grow within a reputable medical institution, we encourage you to apply today and become an integral part of our patient care delivery system. We are looking for someone who thrives in a fast-paced environment and is ready to make a significant impact from day one.
Key Responsibilities
- Greet and escort patients to examination rooms, preparing them for medical examinations and procedures.
- Take and record vital signs, medical histories, and patient information accurately.
- Assist physicians during examinations and minor surgical procedures.
- Prepare and administer medications as directed by a physician, following all safety protocols.
- Collect and prepare laboratory specimens, performing basic in-house lab tests.
- Sterilize medical instruments and maintain cleanliness in examination rooms and treatment areas.
- Manage patient scheduling, appointments, and maintain electronic health records (EHR) efficiently.
- Handle phone calls, process prescription refills, and manage patient inquiries.
- Educate patients on treatment plans, medication usage, and general health information.
- Maintain strict patient confidentiality and adhere to all hospital policies and regulatory guidelines.
Required Skills
- Proven experience as a Medical Assistant or similar role in a clinical setting.
- Excellent communication and interpersonal skills, with a patient-first approach.
- Proficiency in taking vital signs and performing basic clinical procedures.
- Strong organizational and time management abilities.
- Familiarity with medical terminology and basic anatomy.
- Competency in using Electronic Health Record (EHR) systems.
- Ability to work effectively in a fast-paced and demanding environment.
- High level of professionalism and ethical conduct.
Preferred Qualifications
- Diploma or Certificate from an accredited Medical Assistant program.
- Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
- Experience with specific EHR systems used in Lesotho (e.g., Baobab LIS).
- Basic life support (BLS) certification.
- Knowledge of local healthcare regulations and patient rights.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and continuing education.
- Supportive and collaborative work environment.
- Paid time off and holiday benefits.
- Employee assistance programs.
- Opportunities for career advancement within a growing institution.
How to Apply
Interested candidates are encouraged to apply immediately. Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.