About Company
Are you a detail-oriented professional passionate about the healthcare administrative sector? Career.zycto offers an environment where your expertise in medical billing directly impacts patient care and operational efficiency. We partner with leading healthcare providers to ensure seamless financial operations, fostering a culture of accuracy, compliance, and continuous improvement. Join us, and contribute to a team that values precision and dedication, helping medical practices thrive while you advance your career in a supportive and dynamic setting.
Job Description
Are you a highly organized and meticulous individual with a passion for healthcare administration? Career.zycto is seeking a dedicated Medical Biller to join our team, working on behalf of our esteemed healthcare partners in Ambleside, West Vancouver. This vital role ensures the financial health of medical practices by accurately processing claims, managing accounts, and maintaining strict compliance with healthcare regulations. As a Medical Biller, you will be the backbone of financial operations, ensuring that medical services rendered are properly billed and reimbursed, allowing our clients to focus on providing exceptional patient care.
In this role, you will be responsible for a comprehensive range of billing activities. This includes the preparation and submission of accurate and timely medical claims to various insurance providers, meticulously following up on any unpaid claims or denials, and diligently researching and resolving complex billing discrepancies. Your expertise in navigating insurance portals and understanding intricate coding systems (CPT, ICD-10, HCPCS) will be crucial. A significant part of your day will involve direct communication with patients, addressing their billing inquiries with empathy and clarity, and ensuring they understand their financial obligations. You will also verify patient insurance eligibility and benefits, ensuring all necessary information is captured correctly to prevent future billing issues.
Maintaining precise and up-to-date billing records is paramount, requiring exceptional attention to detail and proficiency with medical billing software and electronic health record (EHR) systems. You will play a key role in ensuring strict compliance with all local, provincial, and federal billing regulations, including HIPAA and BC Medical Services Plan (MSP) guidelines, safeguarding patient data and ensuring ethical billing practices. Furthermore, you will be tasked with processing patient payments, generating detailed statements, and collaborating closely with clinical staff to gather any additional documentation required for claim submission. Your ability to communicate clearly and professionally in English, both written and verbally, is essential for effective interaction with patients, insurance companies, and our healthcare provider partners.
This is an exceptional opportunity for a skilled Medical Biller who thrives in a fast-paced environment and is committed to contributing to the smooth operation of healthcare services. We are looking for someone who takes pride in their work, is proactive in problem-solving, and is eager to grow within the administrative healthcare field. Join Career.zycto and become an integral part of a team dedicated to excellence and supporting the well-being of the Ambleside community. We offer a supportive work culture where your contributions are recognized and valued, alongside opportunities for continuous professional development.
Key Responsibilities
- Prepare and submit accurate and timely medical claims to insurance companies.
- Follow up on unpaid claims, denials, and appeals in a diligent manner.
- Research and resolve complex billing discrepancies and patient account issues.
- Communicate effectively with patients regarding billing inquiries, payments, and financial arrangements.
- Verify patient insurance eligibility, benefits, and coverage prior to service delivery.
- Maintain precise and up-to-date billing records in compliance with industry standards.
- Ensure strict adherence to all relevant billing regulations, including HIPAA and provincial guidelines.
- Process patient payments, issue receipts, and generate comprehensive patient statements.
- Collaborate closely with clinical and administrative staff to obtain necessary documentation for claims.
Required Skills
- Proven experience as a Medical Biller (minimum 2 years).
- Strong understanding of medical coding, including CPT, ICD-10, and HCPCS.
- Proficiency in medical billing software (e.g., Jane App, Oscar, Telus Health) and EHR systems.
- Excellent verbal and written communication skills in English.
- Exceptional attention to detail and a high degree of accuracy.
- Ability to handle confidential patient information with discretion and integrity.
- Strong organizational, multitasking, and time management abilities.
- Comprehensive knowledge of Canadian healthcare billing practices, especially in British Columbia.
Preferred Qualifications
- Certificate or diploma in Medical Billing, Health Information Management, or a related field.
- Experience with specific EMR/EHR systems commonly used in BC healthcare facilities.
- Familiarity with BC Medical Services Plan (MSP) billing procedures and requirements.
- Prior experience working in a multi-specialty clinic or a busy medical office setting.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision benefits.
- Generous paid time off and statutory holidays.
- Opportunities for continuous professional development and training.
- A supportive, collaborative, and positive team work environment.
- Potential for career advancement within the organization.
- Modern office located in the vibrant community of Ambleside, West Vancouver.
How to Apply
We invite qualified candidates to submit their applications by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview.
