About Company
Career.zycto is revolutionizing healthcare staffing by connecting dedicated professionals like you with leading medical practices across Nova Scotia. We champion a supportive and dynamic environment, ensuring every Medical Office Assistant we place thrives in their role. Our mission is to foster growth, provide continuous learning opportunities, and build strong, cohesive teams that genuinely make a difference in patient care. Join us, and discover why we’re the ideal partner for your career journey, offering unparalleled access to rewarding positions that align with your professional aspirations and commitment to excellence.
Job Description
Are you a highly organized, compassionate, and proactive individual looking to make a significant impact in a fast-paced medical environment? Career.zycto is seeking a dedicated Medical Office Assistant (MOA) to join a reputable clinic in New Glasgow, Nova Scotia. This full-time position is an incredible opportunity to be the welcoming face and efficient backbone of a healthcare practice, ensuring smooth operations and providing exceptional patient support. We are looking for someone who excels at multitasking, possesses strong communication skills, and has a deep commitment to patient confidentiality and care. In this pivotal role, you will manage administrative tasks, facilitate patient flow, and contribute directly to the positive experience of every individual who walks through the clinic’s doors. If you are passionate about healthcare, eager to learn, and ready to contribute your skills to a team that values your dedication, then this is the perfect opportunity for you to grow your career and become an indispensable part of a thriving medical practice in the heart of New Glasgow.
Key Responsibilities
- Greet and welcome patients and visitors in a professional and friendly manner, managing check-ins and check-outs efficiently.
- Schedule and confirm patient appointments, manage physician calendars, and handle appointment changes or cancellations.
- Answer and direct phone calls, taking accurate messages and relaying information to appropriate medical staff.
- Maintain electronic and paper medical records, ensuring accuracy, confidentiality, and compliance with privacy regulations (e.g., PHIA, PIPEDA).
- Process patient billing, collect payments, and manage insurance claims and inquiries.
- Prepare examination rooms, ensuring they are clean, stocked, and ready for patient consultations.
- Order and manage office and medical supplies, ensuring adequate stock levels.
- Assist with basic clinical tasks as needed and within scope, such as taking vital signs or preparing patients for examinations.
- Handle incoming and outgoing mail, faxes, and emails, ensuring timely distribution and response.
- Maintain a clean and organized reception area and workspace.
- Collaborate effectively with physicians, nurses, and other healthcare professionals to optimize clinic operations and patient care.
Required Skills
- Completion of a Medical Office Assistant program or equivalent diploma/certificate.
- Minimum of 1-2 years of experience in a medical office or healthcare setting.
- Proficiency with Electronic Medical Records (EMR) systems (e.g., Accuro, Med Access).
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong interpersonal and communication skills, both verbal and written.
- Demonstrated ability to maintain patient confidentiality and adhere to ethical standards.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a collaborative team.
Preferred Qualifications
- Experience with medical billing software and processes.
- Knowledge of medical terminology and common clinical procedures.
- First Aid and CPR certification.
- Familiarity with local healthcare regulations and practices in Nova Scotia.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Generous paid time off and statutory holidays.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Contribution to a vital community service in healthcare.
- Modern and well-equipped clinic facilities.
- Employee wellness programs and initiatives.
How to Apply
To embark on a rewarding career as a Medical Office Assistant with a leading clinic in New Glasgow, we invite you to submit your application by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications. We look forward to reviewing your application!
