About Company
Career.zycto is a dynamic recruitment partner, dedicated to connecting exceptional talent with leading healthcare providers across Singapore. We pride ourselves on fostering growth and creating meaningful career pathways. For an aspiring Medical Reception Assistant, we offer unparalleled opportunities to enter the medical field, learn from industry experts, and contribute to a compassionate patient care environment. Join us, and let us help you launch a fulfilling journey where your dedication makes a real difference in the community’s well-being.
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Job Description
Are you eager to launch your career in the healthcare sector and become the welcoming face of a vibrant medical practice? Career.zycto is seeking a highly motivated and compassionate Medical Reception Assistant to join a reputable clinic in the bustling Geylang area. This entry-level role is perfect for individuals passionate about patient care, meticulous in administration, and keen to develop essential skills within a supportive team environment.
As a Medical Reception Assistant, you will be the first point of contact for patients, playing a crucial role in shaping their experience from the moment they step through the door or call for assistance. Your friendly demeanor, organizational prowess, and attention to detail will be instrumental in ensuring the smooth daily operations of the clinic. This isn’t just a front-desk job; it’s an opportunity to contribute directly to patient wellness, support medical professionals, and gain invaluable experience in a fast-paced and rewarding field.
We understand that you might be new to the medical administrative world, and that’s perfectly fine! We are looking for individuals with a strong work ethic, a proactive attitude, and an eagerness to learn. Comprehensive training will be provided to ensure you are well-equipped to handle all aspects of the role, from managing appointments and patient records to assisting with general clinic duties. If you are a natural communicator, possess excellent interpersonal skills, and are ready to embark on a career where every day brings new opportunities to help others, we encourage you to apply. This position offers a chance to build a solid foundation for a long-term career in healthcare administration, with potential for growth and further development within the medical sector. Become an indispensable part of a team dedicated to delivering outstanding healthcare services to the Geylang community.
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Key Responsibilities
- Greet and welcome patients and visitors in a warm and professional manner.
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.
- Register new patients and update existing patient information accurately.
- Process patient payments, manage billing inquiries, and maintain financial records.
- Prepare and maintain patient charts and medical records, ensuring confidentiality.
- Assist with general administrative tasks such as filing, scanning, and data entry.
- Maintain the cleanliness and organization of the reception area and waiting room.
- Collaborate effectively with doctors, nurses, and other clinic staff.
- Handle patient queries and complaints with empathy and efficiency.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer service abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Exceptional organizational skills and attention to detail.
- Ability to multitask and prioritize in a busy environment.
- A compassionate and empathetic approach to patient interactions.
- Reliable, punctual, and a strong team player.
- High school diploma or equivalent.
Preferred Qualifications
- Prior experience in a customer-facing role (e.g., retail, hospitality).
- Basic understanding of medical terminology.
- Familiarity with clinic management software (training will be provided).
- Bilingual abilities (e.g., Malay, Mandarin, Tamil) to serve a diverse patient base.
Perks & Benefits
- Comprehensive health and dental benefits.
- Opportunities for professional development and career growth within healthcare administration.
- A supportive and collaborative work environment.
- Convenient location with excellent public transport accessibility.
- Paid time off and public holidays.
- Employee wellness programs.
How to Apply
Eager to make a difference and start your career in healthcare? Click on the application link below to submit your resume and a brief cover letter outlining why you are the ideal candidate for this entry-level Medical Reception Assistant position. We look forward to hearing from you!
