About Company
Propelling careers in healthcare is our passion at Career.zycto. We are a dynamic recruitment partner committed to connecting exceptional talent with leading medical practices across Australia. For a Medical Receptionist, this means access to roles where your administrative prowess and patient-first approach are truly valued. We pride ourselves on fostering environments that support professional growth, offering a bridge to opportunities where your daily work genuinely impacts community well-being. Join us, and discover a path where your skills are celebrated, and your career thrives in a supportive ecosystem.
Advertisement
Job Description
Career.zycto is seeking a highly organised and compassionate Medical Receptionist with a knack for excellent patient care to join a reputable healthcare practice in Port Pirie, South Australia. This role offers flexible hours, making it ideal for someone looking to balance work with other commitments while remaining an integral part of a busy medical team. As the first point of contact for patients, your friendly demeanor, efficiency, and professionalism will set the tone for their entire experience. You will be responsible for a wide range of administrative duties crucial to the smooth operation of the clinic, ensuring that both patients and medical staff receive exceptional support. We are looking for an individual who is proactive, discreet, and possesses a genuine desire to contribute positively to a thriving healthcare environment. This is an exciting opportunity to utilise your administrative skills in a role that directly supports the health and well-being of the Port Pirie community, working within a supportive team culture where your contributions are recognised.
Key Responsibilities
- Warmly greet and check-in patients upon arrival, ensuring a positive first impression.
- Efficiently manage appointment scheduling, rescheduling, and cancellations, optimising clinic flow.
- Answer incoming calls, triage inquiries, and direct patients appropriately with empathy and clarity.
- Process patient billing, payments, and Medicare claims accurately and confidentially.
- Maintain organised and up-to-date patient records, adhering strictly to privacy regulations.
- Prepare consultation rooms, manage stationery and medical supply inventory, and oversee general office tidiness.
- Assist medical practitioners and nursing staff with administrative tasks as required.
Required Skills
- Proven experience in a customer service or administrative role, preferably within a medical or allied health setting.
- Exceptional verbal and written communication skills with a professional and empathetic approach.
- Proficiency in using medical practice management software (e.g., Best Practice, MedicalDirector) and Microsoft Office Suite.
- Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment.
- Impeccable attention to detail and accuracy in record-keeping and financial transactions.
- Ability to maintain strict patient confidentiality and adhere to ethical guidelines.
Preferred Qualifications
- Certificate III or IV in Business Administration (Medical) or a related field.
- Familiarity with medical terminology and healthcare industry regulations.
- Current First Aid and CPR certification.
- Demonstrated ability to work effectively both independently and as part of a team.
- Experience handling challenging patient situations with grace and professionalism.
Perks & Benefits
- Competitive hourly rate with opportunities for professional growth.
- Flexible working hours to support work-life balance.
- Supportive and collaborative team environment.
- Opportunity to make a tangible difference in patient care and community health.
- Access to ongoing training and professional development.
- Modern and well-equipped clinic facilities.
How to Apply
Eager to make a difference in healthcare and keen on flexible working arrangements? We invite you to take the next step in your career. Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Advertisement
