About Company
Seeking a pivotal role where your organizational skills can shine, even without prior experience? Career.zycto partners with leading healthcare providers to build exceptional teams. We understand the critical importance of accurate medical record-keeping and are dedicated to fostering new talent. Join us and discover a supportive environment that prioritizes learning and development. We believe in nurturing potential, offering robust training, and providing a clear path for growth in the dynamic healthcare sector. Your journey into medical administration starts here.
Job Description
Are you meticulously organized, detail-oriented, and eager to kickstart your career in the vital healthcare sector? Career.zycto is thrilled to facilitate the search for a dedicated Medical Records Clerk for one of our esteemed client partners, a dynamic and patient-focused healthcare facility located in the vibrant Riverside South area of Ottawa. This is an exceptional entry-level opportunity designed specifically for individuals who possess a strong work ethic, a keen eye for accuracy, and an unwavering commitment to patient confidentiality, even if you have no previous experience in a medical office setting. We believe in potential and providing the right training to help you succeed.
As a Medical Records Clerk, you will become an indispensable member of the administrative team, playing a crucial role in maintaining the integrity and accessibility of patient health information. Your daily contributions will directly impact the efficiency of medical operations, ensuring that doctors, nurses, and other healthcare professionals have immediate, accurate access to the critical data they need to provide optimal patient care. This position is not just about filing; it’s about safeguarding sensitive information, enabling smooth patient journeys, and contributing to the overall quality of care delivered. It’s perfect for someone looking to learn the foundational aspects of health information management from the ground up, gain invaluable practical experience, and establish a long-term, rewarding career path within a supportive and professional healthcare environment.
You will be instrumental in a variety of essential tasks, including the precise management of physical and electronic patient files, handling sensitive and confidential documents with the utmost discretion, and ensuring strict compliance with all provincial and federal privacy regulations, such as PHIPA. Beyond the daily tasks, this role offers a unique window into the broader healthcare system, providing insights into clinical workflows and the administrative backbone that supports patient care.
We are actively seeking an individual who thrives in a structured, fast-paced environment, genuinely enjoys working with data, and is passionate about contributing to the seamless functioning of a high-quality healthcare facility. If you are ready to embrace a role that offers significant learning potential, fosters professional growth, and provides the opportunity to become an integral part of a compassionate healthcare team, we strongly encourage you to apply. This position includes comprehensive on-the-job training and mentorship, making it an ideal starting point for a fulfilling and impactful career in medical administration. Join our client’s team and Career.zycto in making a tangible difference in healthcare, one meticulously organized record at a time. Your dedication will directly support positive patient outcomes.
Key Responsibilities
- Organize, file, and retrieve patient medical records accurately and efficiently.
- Maintain strict confidentiality of all patient information in accordance with privacy regulations (e.g., PHIPA, HIPAA).
- Assist with the scanning, indexing, and electronic filing of documents into the electronic health record (EHR) system.
- Process requests for medical records, ensuring proper authorization and timely delivery.
- Perform data entry tasks to update patient demographics and other critical information.
- Conduct regular audits of records to ensure completeness and accuracy.
- Communicate effectively with healthcare providers and administrative staff regarding record status.
- Assist in managing archived records, including proper storage and destruction protocols.
- Support the overall administrative functions of the medical office as needed.
- Adhere to all company policies and procedures related to record keeping and patient care.
Required Skills
- Strong organizational skills and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Excellent verbal and written communication skills.
- Ability to maintain strict confidentiality.
- A proactive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- High school diploma or equivalent.
Preferred Qualifications
- Familiarity with medical terminology (a plus, but not required).
- Prior experience with data entry or administrative tasks.
- Post-secondary education in office administration or a related field.
- Knowledge of health information management systems (e.g., EHR/EMR).
Perks & Benefits
- Comprehensive on-the-job training.
- Opportunity for career growth and professional development within healthcare.
- Competitive hourly wage and benefits package.
- Supportive and collaborative work environment.
- Paid time off and holidays.
- Contribution to a critical function within the healthcare system.
How to Apply
Ready to launch your career in medical administration? We invite you to apply by clicking the application link below. Please ensure your resume highlights your organizational skills, attention to detail, and eagerness to learn. We look forward to reviewing your application!
