About Company
Join Career.zycto, where your organizational prowess and administrative expertise will find a welcoming home. We pride ourselves on connecting top talent with thriving healthcare environments, ensuring seamless operations and outstanding patient support. For a Medical Secretary, this means being an integral part of a team that values precision, discretion, and proactive problem-solving. We understand the critical role you play in clinical efficiency and patient satisfaction, offering robust support and opportunities for professional growth. Here, you’ll contribute to a culture of excellence, working alongside dedicated professionals who appreciate your meticulous approach to medical administration. Discover a career path where your skills are recognized and your contributions make a tangible difference every day.
Job Description
Career.zycto is seeking an exceptional and highly organised Medical Secretary to join our dynamic team, supporting a bustling healthcare practice in Selby, North Yorkshire. This full-time role offers a pivotal opportunity to contribute significantly to the smooth operation of clinical services, ensuring patients receive the highest standard of administrative support. You will be the linchpin connecting medical professionals with essential documentation, appointments, and patient queries, requiring an individual with impeccable communication skills, keen attention to detail, and a proactive approach.
As a Medical Secretary, you will manage a diverse range of administrative tasks, from transcribing confidential medical reports and letters to coordinating complex appointment schedules and handling patient correspondence with sensitivity and efficiency. Your ability to navigate medical terminology with confidence and maintain strict confidentiality will be paramount. We are looking for someone who thrives in a fast-paced environment, capable of multitasking effectively while upholding the utmost professionalism and empathy.
This position is more than just an administrative role; it’s a chance to be an integral part of a healthcare team dedicated to patient welfare. You will often be the first point of contact for patients, playing a crucial role in shaping their experience. Therefore, a calm demeanour, excellent problem-solving skills, and a genuine desire to help are essential. If you are passionate about healthcare administration, possess a meticulous work ethic, and are eager to apply your skills in a supportive and forward-thinking setting, we encourage you to apply. Career.zycto is committed to fostering an inclusive environment where every team member can grow and excel.
Key Responsibilities
- Transcribe medical reports, letters, and other correspondence accurately and efficiently.
- Manage and maintain complex diaries and appointment schedules for medical practitioners.
- Handle incoming and outgoing patient communications, including telephone calls, emails, and postal mail, with discretion and professionalism.
- Prepare clinical notes, referral letters, and other essential documentation.
- Maintain electronic and physical filing systems, ensuring all patient records are accurate, up-to-date, and confidential.
- Process patient registrations, amendments, and discharges.
- Liaise with hospitals, clinics, and other healthcare providers to coordinate patient care.
- Handle invoices, payments, and other financial administrative tasks as required.
- Provide general administrative support to the medical team, including ordering supplies and managing office equipment.
- Adhere strictly to data protection guidelines (GDPR) and medical confidentiality protocols.
Required Skills
- Proven experience as a Medical Secretary or in a similar administrative role within a healthcare setting.
- Proficiency in medical terminology.
- Exceptional typing speed and accuracy.
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills, both written and verbal.
- Strong organisational and time management abilities.
- High level of discretion and understanding of patient confidentiality (GDPR).
- Ability to work independently and as part of a team.
Preferred Qualifications
- NVQ Level 3 in Business Administration or equivalent.
- Experience with specific healthcare management software (e.g., SystmOne, EMIS Web).
- Knowledge of NHS administrative procedures.
- Audio typing qualification or demonstrated proficiency.
Perks & Benefits
- Competitive salary package.
- Generous holiday allowance.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Pension scheme.
- Employee assistance program.
- Free on-site parking.
How to Apply
Ready to make a difference? We invite highly motivated and skilled Medical Secretaries to apply by clicking the link below. Please ensure your CV thoroughly details your relevant experience and qualifications. We look forward to reviewing your application!
