About Company
National Commercial Bank Jamaica Limited (NCB) is the largest financial group in Jamaica, dedicated to building a better Jamaica through financial empowerment and innovation. With a rich history spanning over 180 years, NCB is committed to providing comprehensive banking and financial solutions to individuals, businesses, and corporations across the island. We pride ourselves on fostering a dynamic work environment where employees are encouraged to grow, learn, and contribute to our mission of delivering exceptional service and fostering economic development. Join a team where your contributions matter and your career can thrive.
Job Description
Are you meticulous, detail-oriented, and possess a strong sense of responsibility? National Commercial Bank Jamaica Limited (NCB) is seeking a dedicated Full-Time Mortgage Operations Clerk to join our vibrant team in August Town, Kingston. In this crucial role, you will be an integral part of our mortgage services department, providing essential administrative and operational support to ensure the smooth and efficient processing of mortgage applications and transactions. You will play a key role in maintaining the accuracy and integrity of client data, preparing critical documentation, and facilitating communication between various stakeholders. This position offers an excellent opportunity for an individual with a keen eye for detail and a commitment to operational excellence to contribute to a leading financial institution. You will be responsible for handling sensitive financial information with the utmost confidentiality and ensuring all processes adhere to regulatory guidelines and internal policies. If you thrive in a structured environment and are passionate about supporting our clients’ journey to homeownership, we encourage you to apply.
Key Responsibilities
- Process and review mortgage application documents for accuracy and completeness, ensuring all required information is present and correctly entered.
- Maintain and update client files, both physical and digital, with meticulous attention to detail to ensure data integrity and confidentiality.
- Liaise with clients, loan officers, underwriters, and other departments to gather necessary information, clarify discrepancies, and provide status updates.
- Prepare and compile various reports, statements, and correspondence related to mortgage operations.
- Perform data entry tasks accurately into the bank's mortgage processing systems.
- Assist with the preparation for mortgage closings, including verifying final figures and ensuring all documents are signed and recorded correctly.
- Ensure all mortgage operations adhere to company policies, industry regulations, and legal requirements.
- Manage incoming and outgoing mail, emails, and phone calls related to mortgage inquiries and transactions.
Required Skills
- Proven ability to maintain high levels of accuracy and attention to detail.
- Excellent organizational and time management skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively both independently and as part of a team.
- Strong problem-solving abilities and a proactive approach to tasks.
- High level of integrity and ability to handle confidential information discreetly.
Preferred Qualifications
- Associate's Degree or Diploma in Business Administration, Finance, or a related field.
- Previous experience in a clerical or administrative role within a financial institution, preferably with exposure to mortgage operations.
- Familiarity with banking software and customer relationship management (CRM) systems.
- Basic understanding of mortgage products, processes, and relevant regulatory requirements in Jamaica.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health, dental, and life insurance benefits.
- Pension plan with company contributions.
- Opportunities for professional development and career advancement within a leading financial group.
- Paid time off and holidays.
- Employee assistance programs.
- A supportive and collaborative work environment focused on growth and innovation.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview. We thank all applicants for their interest in joining the NCB family.