About Company
Ready to launch your tech career where innovation meets impact? At Career.zycto, we believe in nurturing fresh talent and providing a robust platform for growth. We’re a dynamic technology solutions provider dedicated to building and maintaining reliable, high-performance network infrastructures for our diverse clientele. For an entry-level Network Operations Assistant, this means direct exposure to real-world networking challenges, hands-on learning, and a supportive team committed to your professional development. Join us and discover an environment where your curiosity is celebrated, and your contributions genuinely matter to our success and the connectivity of our partners.
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Job Description
Career.zycto is seeking a highly motivated and enthusiastic individual to join our growing team in St. Boniface, Winnipeg, as an Entry-Level Network Operations Assistant. This is an exceptional opportunity for someone passionate about technology and eager to kickstart a career in network administration and operations. As an integral part of our Network Operations Center (NOC) team, you will play a crucial role in ensuring the continuous availability and optimal performance of our network infrastructure. Under the guidance of experienced engineers, you will gain invaluable hands-on experience in monitoring, troubleshooting, and maintaining critical network systems. This position offers a unique chance to learn about various network technologies, protocols, and security practices from the ground up. If you are a proactive problem-solver with a keen eye for detail and a desire to grow within a cutting-edge tech environment, we encourage you to apply. We are committed to providing comprehensive training and mentorship to help you develop into a skilled network professional. Your contributions will directly support our mission to deliver seamless and secure network services to our clients.
Key Responsibilities
- Monitor network performance, availability, and alerts using various network management tools.
- Assist in the identification, diagnosis, and resolution of basic network-related issues, escalating complex problems to senior engineers.
- Perform routine network maintenance tasks, including system checks, backups, and firmware updates.
- Maintain accurate and up-to-date documentation of network configurations, changes, and operational procedures.
- Respond to service tickets and provide initial support for network connectivity and performance inquiries.
- Contribute to the inventory management of network hardware and software assets.
- Participate in on-site troubleshooting and equipment deployment as required.
- Continuously learn and apply new networking concepts, technologies, and best practices.
Required Skills
- Basic understanding of networking fundamentals (TCP/IP, LAN/WAN concepts).
- Familiarity with Windows and/or Linux operating systems.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a team-oriented environment.
- Proactive and eager to learn new technologies and skills.
- High school diploma or equivalent.
Preferred Qualifications
- Currently enrolled in or recently graduated from a diploma or degree program in Information Technology, Computer Science, or a related field.
- Basic knowledge of network devices (routers, switches, firewalls).
- Any relevant IT certifications (e.g., CompTIA A+, Network+).
- Prior experience in a technical support or help desk role (even informal or volunteer).
Perks & Benefits
- Competitive entry-level salary package.
- Comprehensive health, dental, and vision benefits.
- Paid time off and statutory holidays.
- Dedicated mentorship program and on-the-job training.
- Opportunities for professional development and certification support.
- Collaborative and supportive work environment.
- Modern office facilities in St. Boniface.
- Employee assistance program.
How to Apply
To express your interest in this exciting entry-level opportunity, please click on the application link below. We look forward to reviewing your application and exploring how your skills and passion align with our team at Career.zycto.
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