About Company
NetServe365 is a leading Managed IT Services Provider headquartered in Brampton, Ontario, dedicated to empowering businesses with robust, reliable, and cutting-edge technology solutions. For over a decade, we’ve been the trusted IT partner for small to medium-sized enterprises across the Greater Toronto Area, offering everything from network management and cybersecurity to cloud services and strategic IT consulting. Our philosophy is built on proactive support, innovation, and fostering long-term client relationships. We pride ourselves on a culture of continuous learning, professional growth, and mutual respect, where every team member is valued for their contribution to our clients’ success and our collective growth. Joining NetServe365 means becoming part of a dynamic team that thrives on solving complex challenges and delivering exceptional service, all while maintaining a supportive and collaborative work environment. We believe in investing in our people, providing the tools and mentorship necessary to excel and advance within the rapidly evolving IT landscape, ensuring both client satisfaction and employee development are at the core of our operations.
Job Description
Are you an aspiring IT professional eager to kickstart your career in network operations? NetServe365 is looking for a motivated and tech-savvy Part-Time Network Operations Trainee to join our dynamic team in Castlemore, Brampton. This is an unparalleled opportunity for individuals passionate about networking, eager to learn, and ready to contribute to the seamless operation of critical IT infrastructures. As a Network Operations Trainee, you will work closely with our experienced Network Operations Center (NOC) team, gaining invaluable hands-on experience in monitoring network performance, identifying potential issues, and performing basic troubleshooting steps. This role is meticulously designed to provide comprehensive training in real-world network environments, exposing you to diverse technologies, industry best practices in managed IT services, and the intricacies of enterprise-level networking. You’ll learn to interpret network alerts, assist in documenting network configurations, and contribute to the maintenance of network stability for our varied client base. We are looking for someone with a foundational understanding of networking concepts, a keen eye for detail, excellent analytical skills, and an unwavering commitment to problem-solving. This part-time position offers flexible hours, making it ideal for students or those looking to gain practical experience alongside other commitments. You’ll be mentored by industry veterans, receive structured training, and be an integral part of a team that ensures our clients’ operations run smoothly 24/7. If you’re ready to transform theoretical knowledge into practical skills, embrace new challenges, and build a strong foundation for a thriving career in network operations, we encourage you to apply and grow with NetServe365, where your potential can truly be realized.
Key Responsibilities
- Assist in monitoring network infrastructure and systems for performance, availability, and security alerts.
- Learn to identify and categorize network issues, escalating complex problems to senior technicians.
- Perform basic network troubleshooting, including connectivity checks and device reboots.
- Maintain accurate documentation of network configurations, changes, and troubleshooting steps.
- Support the NOC team in responding to alerts and service requests in a timely manner.
- Participate in team meetings and training sessions to enhance technical knowledge.
- Assist with routine maintenance tasks, such as patch management and log reviews.
Required Skills
- Basic understanding of networking concepts (TCP/IP, LAN/WAN, DNS, DHCP).
- Familiarity with operating systems (Windows, Linux basics).
- Strong problem-solving and analytical abilities.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team environment.
- High level of motivation and eagerness to learn new technologies.
Preferred Qualifications
- Currently enrolled in or recently graduated from an IT-related college or university program (e.g., Network Administration, Computer Science).
- Basic knowledge of network devices (routers, switches, firewalls).
- Familiarity with network monitoring tools.
- Any relevant IT certifications (e.g., CompTIA A+, Network+).
Perks & Benefits
- Hands-on experience with cutting-edge networking technologies.
- Direct mentorship from experienced network professionals.
- Opportunities for professional development and career advancement.
- Flexible part-time hours to accommodate study or other commitments.
- Exposure to a diverse client base and varied IT environments.
- Supportive and collaborative team culture.
- Potential for full-time employment upon successful completion of traineeship.
How to Apply
To apply for this exciting opportunity, please submit your resume and a cover letter detailing your interest and qualifications for the Network Operations Trainee role. Click on the link below to apply.