About Company
Career.zycto is actively shaping the next generation of IT professionals. For aspiring Network Support Trainees, we offer an unparalleled launchpad into the dynamic world of network infrastructure. Join a vibrant team dedicated to innovation and continuous learning, where your growth is our priority. We believe in nurturing raw talent, providing hands-on experience, and equipping you with the foundational skills crucial for a successful career in networking. Discover why Career.zycto is the ultimate environment to kickstart your journey and transform your potential into expertise. We champion collaboration and support, ensuring every trainee thrives.
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Job Description
This role is perfect for a highly motivated individual eager to kickstart their career in IT networking. As a Network Support Trainee at Career.zycto, you’ll embark on a comprehensive learning journey, gaining invaluable hands-on experience under the guidance of seasoned professionals. This entry-level position is meticulously designed to equip you with the fundamental skills and knowledge required to support and maintain robust network infrastructures. You will assist in the troubleshooting, configuration, and monitoring of various network devices and systems, contributing directly to the operational efficiency and security of our client’s networks. We are looking for someone with a genuine passion for technology, a strong desire to learn, and excellent problem-solving abilities.
This is more than just a job; it’s an investment in your future, providing a structured path for professional development in a rapidly evolving industry. You will be immersed in a supportive environment that encourages curiosity and initiative, allowing you to develop a deep understanding of networking protocols, hardware, and software. Expect to engage with cutting-edge technologies and best practices, laying a solid groundwork for advancing into more specialized networking roles. Our commitment is to foster your potential, providing the mentorship and resources needed to transform theoretical knowledge into practical expertise. If you’re ready to dive into the exciting world of network support and build a rewarding career from the ground up, Career.zycto offers the ideal platform. You’ll not only learn the technical aspects but also develop crucial soft skills, like communication and teamwork, essential for any IT professional. We encourage innovative thinking and value fresh perspectives, believing that our trainees are key to our future success. Join us and become a vital part of a team dedicated to excellence and continuous improvement.
Key Responsibilities
- Assist senior network engineers in monitoring network performance and identifying potential issues.
- Learn to troubleshoot basic network connectivity problems for end-users and internal systems.
- Support the configuration and installation of network hardware and software under supervision.
- Participate in documenting network configurations, processes, and troubleshooting steps.
- Help maintain network security by adhering to established protocols and procedures.
- Respond to and resolve help desk tickets related to network incidents.
- Collaborate with team members to learn about new technologies and best practices.
- Conduct routine checks and preventive maintenance on network equipment.
Required Skills
- Basic understanding of networking concepts (TCP/IP, LAN/WAN)
- Familiarity with operating systems (Windows, Linux command line)
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Eagerness to learn and a proactive attitude
- Ability to work effectively in a team environment
- A genuine passion for technology and IT infrastructure
Preferred Qualifications
- Currently pursuing or recently completed a degree/diploma in Computer Science, IT, or a related field
- CompTIA A+ or Network+ certification (or working towards one)
- Experience with ticketing systems
- Basic scripting knowledge (e.g., Python, PowerShell)
Perks & Benefits
- Comprehensive training and mentorship program
- Opportunities for career progression within the company
- Competitive salary package
- Medical insurance
- Paid time off
- Vibrant, collaborative, and supportive work environment
- Exposure to cutting-edge networking technologies
- Certification support and professional development allowances
How to Apply
Ready to launch your career in network support? We invite passionate and driven individuals to join our growing team. To apply, please click on the link below and submit your resume along with a cover letter highlighting your interest in networking and why you believe you’d be a great fit for Career.zycto.
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