About Company
Are you driven by the intricate dance of data packets and the robustness of reliable networks? Career.zycto is rapidly expanding its digital footprint, offering a dynamic environment where your expertise in network architecture and troubleshooting directly impacts our operational excellence. We champion a culture of continuous learning and innovation, providing network technicians the tools and challenges to truly excel. Join us to be a critical architect of our future, ensuring seamless connectivity for all our operations.
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Job Description
Career.zycto is seeking a dedicated and skilled Network Technician to join our vibrant team in Discovery Bay, Saint Ann Parish. This full-time, on-site role is pivotal in maintaining the integrity and performance of our local network infrastructure. As a Network Technician, you will be the frontline support, ensuring all network systems operate efficiently and securely, directly supporting our daily operations and team productivity.
We are looking for someone passionate about technology, with a keen eye for detail and a proactive approach to problem-solving. Your day-to-day will involve hands-on troubleshooting of hardware and software issues, installation and configuration of network devices, and providing technical assistance to end-users. This role requires a strong understanding of network protocols, security best practices, and a commitment to continuous learning in a rapidly evolving technological landscape. You will play a crucial role in minimizing downtime, optimizing network speed, and implementing solutions that enhance our overall operational efficiency. If you thrive in a supportive environment, enjoy tackling technical challenges head-on, and are eager to contribute to a company that values robust connectivity, we encourage you to apply. This is an exciting opportunity to grow your career within a company committed to leveraging cutting-edge technology for success.
Key Responsibilities
- Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and other network devices.
- Provide first and second-level technical support for network-related issues, resolving incidents in a timely and efficient manner.
- Perform routine network monitoring, analysis, and performance tuning to ensure optimal network health and uptime.
- Conduct preventative maintenance on network infrastructure to identify and address potential issues before they impact operations.
- Implement and enforce network security policies and procedures to protect against unauthorized access and data breaches.
- Assist in the deployment of new network technologies and upgrades, ensuring seamless integration with existing systems.
- Document network configurations, procedures, and troubleshooting steps for knowledge base and reference.
- Collaborate with other IT team members and departments to support business objectives and resolve inter-departmental technical issues.
- Provide training and technical guidance to end-users on network-related tools and best practices.
Required Skills
- Proficiency in network protocols (TCP/IP, DNS, DHCP).
- Experience with LAN/WAN networking, routing, and switching.
- Strong troubleshooting and problem-solving abilities for network issues.
- Familiarity with network security principles and basic firewall configurations.
- Excellent communication and interpersonal skills for user support.
- Ability to work independently and as part of a team.
- Valid driver's license and ability to travel to various on-site locations within the region as needed.
Preferred Qualifications
- CompTIA Network+ or CCNA certification.
- Experience with Wi-Fi network deployments and management.
- Knowledge of cloud networking concepts (AWS, Azure).
- Prior experience in a technical support or helpdesk role.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
Perks & Benefits
- Competitive salary and performance bonuses.
- Health and dental insurance plan.
- Paid time off and holidays.
- Opportunities for professional development and certifications.
- A supportive and collaborative work environment.
- Modern tools and technology to facilitate your work.
- Employee recognition programs.
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience. Please ensure your application highlights your experience with on-site network support and your familiarity with the Discovery Bay area. Click on the link below to apply for the job.
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