About Company
Career.zycto champions talent acquisition, connecting dedicated professionals with exceptional opportunities across the hospitality sector. We deeply understand the unique rhythm of hotel operations and the pivotal role a Night Auditor plays in ensuring guest satisfaction and operational integrity during the quiet hours. Joining our network means becoming part of a community that values your precision, reliability, and calm demeanor. We partner with leading establishments in Twin Falls, offering stable, impactful night shifts where your meticulous attention to detail truly shines. Discover a fulfilling career path through us, where your commitment to excellence is recognized and rewarded in a supportive environment.
Job Description
Are you a meticulous and reliable professional with a knack for numbers and a calm presence? Career.zycto is seeking a dedicated Night Auditor to join our esteemed partners in Downtown, Twin Falls. This critical full-time night shift role is perfect for someone who thrives in a quiet, independent work environment and excels at ensuring the smooth operation and financial integrity of a hotel overnight. As a Night Auditor, you are the cornerstone of the hotel’s night operations, responsible for verifying the accuracy of all financial transactions, balancing daily accounts, and preparing reports that summarize the day’s business. You will be the primary point of contact for guests during the late-night and early morning hours, providing exceptional customer service, handling check-ins and check-outs, and addressing any guest inquiries or concerns with professionalism and efficiency.
This position offers a unique blend of financial oversight, administrative tasks, and guest interaction. You will monitor the front desk, manage phone calls, and respond to emergency situations as needed, always maintaining a safe and secure environment for guests and staff. We are looking for an individual who is highly organized, possesses strong problem-solving skills, and has a keen eye for detail to catch discrepancies and ensure all systems are accurately reconciled. If you are ready to embrace the rhythm of the night, contributing significantly to a hotel’s success with your diligence and commitment, we invite you to apply. This is more than just a job; it’s an opportunity to play a vital role in the hospitality experience, ensuring every guest feels valued and every day’s financial records are flawlessly prepared for the next business day.
Key Responsibilities
- Perform daily audits of guest accounts, room charges, and cash transactions to ensure accuracy and resolve any discrepancies.
- Balance all front office accounts and complete required financial reports, including daily revenue reports and occupancy statistics.
- Process guest check-ins and check-outs efficiently and courteously during the night shift.
- Handle all incoming calls, direct them appropriately, and take messages as required.
- Address guest inquiries, concerns, and special requests promptly and professionally, ensuring a positive guest experience.
- Monitor security systems and conduct regular property walks to ensure the safety and security of guests and the hotel.
- Prepare breakfast area setup and assist with other hotel departments as needed during quiet periods.
- Serve as the primary point of contact for all hotel operations during the night, including handling emergencies and coordinating with on-call personnel.
- Maintain a clean and organized front desk area and lobby throughout the shift.
Required Skills
- Proven experience in a Night Auditor, Front Desk, or similar role within the hospitality industry.
- Strong mathematical and analytical skills with meticulous attention to detail.
- Excellent customer service and communication skills, both verbal and written.
- Proficiency in hotel property management systems (PMS), e.g., Opera, Fosse, OnQ.
- Ability to work independently and make sound decisions in a calm and efficient manner.
- High school diploma or equivalent.
- Basic computer proficiency, including Microsoft Office Suite.
Preferred Qualifications
- Associate’s degree in Hospitality Management, Accounting, or a related field.
- Experience with general accounting practices and night audit procedures.
- Familiarity with local Twin Falls attractions and services to assist guests effectively.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health, dental, and vision insurance options (for eligible employees).
- Paid time off and holiday pay.
- Employee discounts on hotel stays and services.
- Supportive and collaborative team environment.
- Opportunity to work independently and take ownership of night operations.
- Training and development opportunities to enhance hospitality and accounting skills.
How to Apply
If you are a detail-oriented professional ready to take on the responsibility of a Night Auditor, we encourage you to apply. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications and potentially welcoming you to our network of exceptional talent.
