About Company
Standard Bank Lesotho is a leading financial services institution dedicated to serving individuals, businesses, and corporates across Lesotho. As part of the larger Standard Bank Group, Africa’s largest bank by assets, we are committed to driving growth, fostering economic development, and providing innovative banking solutions. We pride ourselves on our deep local roots, extensive network, and a steadfast commitment to our customers and the communities we operate in. Join us in building a future of sustainable prosperity.
Job Description
Are you an organized, detail-oriented individual looking to kickstart your career in a dynamic professional environment? Standard Bank Lesotho is seeking a diligent and enthusiastic Office Clerk to join our team in Ha Ramokoatsi, Mafeteng. This is an excellent opportunity for someone with a proactive attitude and a strong work ethic to contribute significantly to our daily operations and support our commitment to excellent customer service.
As an Office Clerk, you will be an integral part of our administrative support system, ensuring the smooth and efficient functioning of our office. You will handle a variety of administrative tasks that are crucial to our success, working collaboratively with various departments to maintain an organized and productive workspace. Your contributions will directly impact our operational efficiency and the overall experience of both our staff and clients.
We are looking for someone who thrives in a fast-paced setting, possesses strong communication skills, and is adept at managing multiple tasks with precision. You’ll be responsible for managing records, handling correspondence, maintaining office supplies, and providing general administrative assistance that keeps our branch running seamlessly. This role requires a high degree of reliability, discretion, and a commitment to upholding the high standards of integrity and service that Standard Bank is known for.
Standard Bank Lesotho is committed to fostering a supportive and inclusive work environment where employees can grow and develop their professional skills. We offer a structured training program to help you integrate into our systems and processes, ensuring you have the tools and knowledge needed to excel in your role. Join a team where your efforts are recognized, and your career progression is valued. If you are ready to embark on a rewarding career path with a leading financial institution, we encourage you to apply. This position is vital for maintaining the professionalism and efficiency that our clients expect. You’ll gain invaluable experience in a corporate setting, learning about banking operations, customer relations, and administrative best practices. We pride ourselves on creating a supportive atmosphere where new team members can learn and grow. Your day-to-day will involve not just routine tasks, but also opportunities to troubleshoot minor office issues, interact with colleagues from different departments, and ensure that our physical and digital records are impeccable. We value initiative and problem-solving, and while you’ll have clear guidelines, we also encourage you to suggest improvements to our processes. This role is perfect for someone who enjoys contributing to a larger team’s success and is eager to develop a solid foundation for their professional future in the financial sector. Become a part of Standard Bank Lesotho, where we are committed to driving growth and making a real difference in the lives of our customers and communities.
Key Responsibilities
- Perform general administrative and clerical duties including data entry, filing, scanning, and photocopying.
- Manage incoming and outgoing mail, packages, and correspondence efficiently.
- Maintain accurate and organized physical and digital filing systems.
- Monitor and order office supplies, ensuring adequate stock levels and cost-effective purchasing.
- Assist with scheduling appointments and maintaining calendars for various departments.
- Answer and direct phone calls, taking accurate messages as needed, and providing basic information.
- Provide support to other departments as required, assisting with special projects and initiatives.
- Ensure the office environment remains tidy, professional, and conducive to productivity.
- Handle sensitive information with the utmost discretion and confidentiality.
Required Skills
- Proven organizational and time management skills with an ability to prioritize tasks.
- Excellent written and verbal communication in English and Sesotho.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional attention to detail and accuracy in all tasks.
- Ability to work independently and as an effective part of a collaborative team.
- Basic arithmetic and precise record-keeping abilities.
Preferred Qualifications
- Previous experience (internship or entry-level) in an office or administrative support role.
- A certificate or diploma in Business Administration, Office Management, or a related field.
- Familiarity with banking operations or the financial services industry.
- Experience with standard office equipment (printers, scanners, fax machines).
Perks & Benefits
- Competitive monthly salary commensurate with experience.
- Comprehensive health insurance package for you and your dependents.
- Generous pension fund contributions.
- Opportunities for professional development, training, and career growth within a global banking group.
- A supportive and collaborative work environment.
- Employee banking benefits and discounts.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV and a compelling cover letter highlight your relevant experience, skills, and why you are the ideal candidate for this role at Standard Bank Lesotho. Only shortlisted applicants will be contacted for an interview.