About Company
Standard Bank Lesotho is a leading financial services institution dedicated to fostering economic growth and empowering individuals and businesses across the Kingdom of Lesotho. As part of the larger Standard Bank Group, Africa’s largest bank by assets, we pride ourselves on a rich heritage of over 160 years, operating with integrity, innovation, and a deep commitment to our customers and the communities we serve. Our mission is to drive growth and prosperity by providing relevant and accessible financial solutions, building strong relationships, and investing in our people. We believe in creating a workplace that is inclusive, supportive, and provides opportunities for continuous learning and professional development, ensuring our team members contribute meaningfully to our collective success.
Job Description
Standard Bank Lesotho is seeking a dedicated and organized Office Staff member to join our team in Peka, Leribe. This pivotal role is essential for ensuring the smooth and efficient operation of our office, providing comprehensive administrative and clerical support to various departments and staff members. The successful candidate will be the backbone of our daily operations, managing a diverse range of tasks from handling communications to maintaining office supplies and records. You will play a crucial role in creating a welcoming and productive environment, both for our internal team and for any external visitors or clients. We are looking for an individual with a strong work ethic, exceptional attention to detail, and a proactive approach to problem-solving. This position offers an excellent opportunity for an individual to develop their administrative skills within a dynamic financial institution, contributing directly to our operational effectiveness and client satisfaction. If you are a self-starter with a passion for organization and teamwork, and eager to contribute to a reputable organization committed to making a difference, we encourage you to apply. This role requires someone who is adaptable, can prioritize tasks effectively in a fast-paced environment, and upholds the highest standards of professionalism and confidentiality.
Key Responsibilities
- Manage incoming and outgoing correspondence, including emails, phone calls, and physical mail.
- Maintain organized filing systems, both digital and physical, ensuring easy retrieval of documents.
- Greet visitors, answer general inquiries, and direct them to the appropriate personnel.
- Schedule and coordinate meetings, appointments, and travel arrangements for staff.
- Prepare and distribute memos, reports, presentations, and other documents as required.
- Monitor and maintain office supplies inventory, placing orders when necessary.
- Assist with basic bookkeeping tasks, data entry, and processing expense reports.
- Operate and maintain office equipment such as photocopiers, scanners, and fax machines.
- Ensure the office environment is tidy, organized, and professionally presented.
- Support various departments with administrative tasks and special projects.
- Adhere to all company policies and procedures, including data privacy and confidentiality guidelines.
Required Skills
- Proven experience in an administrative or office support role.
- Excellent written and verbal communication skills in English and Sesotho.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive attitude.
- Ability to handle confidential information with discretion.
Preferred Qualifications
- A Diploma or Certificate in Office Administration, Business Management, or a related field.
- Experience working in the banking or financial services industry.
- Familiarity with office management software and enterprise resource planning (ERP) systems.
- Ability to adapt to new technologies and processes quickly.
Perks & Benefits
- Competitive salary package.
- Comprehensive medical insurance.
- Retirement savings plan.
- Paid time off and public holidays.
- Opportunities for professional development and training.
- Supportive and inclusive work environment.
- Employee assistance programs.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume and cover letter clearly highlight your relevant experience and skills that align with the requirements of this role. Only shortlisted candidates will be contacted for an interview.