About Company
Standard Bank Lesotho is a leading financial institution dedicated to serving individuals, businesses, and corporations across the country. As part of the Standard Bank Group, Africa’s largest bank by assets, we are committed to driving growth, fostering innovation, and delivering world-class financial solutions. Our presence in Lesotho spans decades, marked by a deep understanding of the local market and a steadfast commitment to contributing to the nation’s economic development. We pride ourselves on a culture of integrity, excellence, and client-centricity, providing a dynamic and supportive environment where employees can thrive, develop their skills, and make a tangible impact. Join a team that values diversity, collaboration, and continuous learning, all while making a meaningful difference in the lives of our customers and the communities we serve.
Job Description
Are you a highly organized, proactive, and detail-oriented individual eager to contribute to a bustling professional environment? Standard Bank Lesotho is searching for a dedicated Office Worker to join our dynamic team in Ha Seoli, Maseru. This isn’t just a job; it’s an opportunity to be the backbone of our daily operations, ensuring everything runs smoothly and efficiently. We pride ourselves on creating a supportive and collaborative workplace where every team member’s contribution is valued, and opportunities for growth are nurtured.
As an Office Worker, you will play a pivotal role in maintaining the seamless flow of our administrative functions. Your day will be diverse, encompassing everything from managing incoming and outgoing communications, both physical and digital, to organizing critical documents and supporting various departments with their operational needs. You’ll be the go-to person for keeping our office environment pristine, stocked, and ready for productivity, always ensuring that essential supplies are available and common areas are well-maintained. We are looking for someone who takes initiative, anticipates needs before they arise, and approaches every task with unwavering enthusiasm and a commitment to excellence. Your proactive approach will be key in managing schedules, coordinating meetings, and preparing presentation materials, making you an indispensable asset to our team.
This critical role requires someone with a keen eye for detail, exceptional organizational skills, and the ability to multitask effectively in a fast-paced setting without compromising accuracy. You’ll be interacting daily with colleagues, clients, and vendors, so excellent verbal and written communication, along with strong interpersonal skills, are a must. Proficiency in standard office software, particularly the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), is essential, as you’ll be preparing comprehensive reports, managing complex calendars, handling sensitive data entry with precision, and crafting professional correspondence. Standard Bank Lesotho is deeply committed to fostering a culture of continuous improvement, professional development, and employee well-being. We offer a stimulating environment where your skills will be honed, your ideas heard, and your career trajectory supported through various learning opportunities. If you’re ready to step into a role where your organizational prowess, meticulous attention to detail, and positive attitude can make a significant, tangible impact from day one, we strongly encourage you to apply. Join us in our mission to drive economic growth and provide exceptional, client-centric service in the financial sector, right here in the vibrant community of Ha Seoli, Maseru. We are hiring today, so don’t miss this outstanding chance to become a vital part of our esteemed institution and contribute to its continued success. Your dedication will directly support our teams in achieving their strategic objectives and maintaining our reputation for operational excellence.
Key Responsibilities
- Manage and direct incoming calls, emails, and correspondence, ensuring timely and professional responses.
- Maintain organized filing systems, both digital and physical, for easy retrieval of documents.
- Assist in the preparation of reports, presentations, and other administrative documents.
- Schedule and coordinate meetings, appointments, and travel arrangements for staff.
- Manage office supplies inventory, place orders, and ensure the office environment is well-stocked and tidy.
- Perform accurate data entry and maintain various databases.
- Provide administrative support to various departments as needed.
- Handle incoming and outgoing mail and packages.
- Operate and maintain office equipment such as photocopiers, scanners, and fax machines.
- Greet visitors and direct them appropriately, maintaining a professional front office.
- Assist with basic HR administrative tasks like maintaining employee records and onboarding documentation.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent written and verbal communication skills in English
- Strong organizational and time management abilities
- Exceptional attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong interpersonal skills and a professional demeanor
- Problem-solving skills and a proactive approach to work
- Basic mathematical and record-keeping abilities
Preferred Qualifications
- Diploma or Certificate in Business Administration, Office Management, or a related field
- At least 1 year of proven experience in an office administrative or support role
- Familiarity with financial industry protocols and terminology
- Proficiency in Sesotho (both written and verbal) is a significant advantage
Perks & Benefits
- Competitive salary and performance-based incentives
- Comprehensive health and wellness benefits package
- Generous paid time off and public holidays
- Opportunities for professional development and career growth
- Access to internal training programs and workshops
- Contribution to a retirement savings plan
- Supportive and collaborative work environment
- Employee assistance program
How to Apply
Interested candidates who meet the qualifications are encouraged to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your relevant experience and skills. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.