About Company
Looking to make an immediate impact within a dynamic retail delivery network? Career.zycto is at the forefront of optimizing logistics and ensuring seamless product flow for our valued clients. We pride ourselves on reliability, efficiency, and a commitment to exceptional service. For an On-site Delivery Support professional, this means being a vital part of a team that keeps Kodiak’s retail sector thriving, ensuring timely and accurate deliveries. Join us and contribute to a company where your dedication directly translates to client success and operational excellence. We foster a supportive environment for individuals passionate about hands-on problem-solving and customer satisfaction.
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Job Description
Are you a highly organized and proactive individual with a passion for ensuring smooth operations? Career.zycto is seeking a dedicated On-site Delivery Support professional to join our team in Kodiak, Alaska. In this pivotal role, you will be the backbone of our retail delivery services, ensuring that products move efficiently and accurately from our facilities to our valued retail partners and ultimately, their customers. This is an excellent opportunity to apply your logistical prowess and customer service skills in a dynamic, hands-on environment where your contributions directly impact client success.
As an On-site Delivery Support specialist, you will play a crucial role in the daily coordination of delivery schedules, optimizing routes for efficiency, and maintaining clear communication with both our dedicated delivery drivers and our valued retail clients. Your responsibilities will extend to meticulously verifying the accuracy of incoming and outgoing shipments, tracking inventory with precision, and ensuring all necessary documentation is completed correctly and promptly. A significant part of your day will involve proactive problem-solving, addressing any delivery-related issues that may arise, from unexpected route adjustments to customer inquiries, always striving for swift and satisfactory resolutions. Your ability to maintain clear, professional, and courteous communication with all stakeholders will be paramount to your success and our overall operational excellence.
Beyond the administrative and coordination tasks, this role also involves a physical component. You will be expected to assist with the loading and unloading of goods when necessary, ensuring proper handling of merchandise, and strictly adhering to all company safety protocols to maintain a secure working environment. You’ll be the eyes and ears on the ground, providing real-time updates on delivery progress, identifying potential bottlenecks, and contributing directly to our reputation for reliability and punctuality. We are looking for someone who thrives in a fast-paced setting, possesses exceptional attention to detail, and is deeply committed to upholding the highest standards of service. If you are ready to be an essential part of a team that values efficiency, accuracy, and unparalleled customer satisfaction, we encourage you to apply and help us continue to deliver excellence across the Kodiak community.
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Key Responsibilities
- Coordinate daily delivery schedules and routes for retail products.
- Liaise effectively with retail partners, delivery drivers, and internal teams.
- Verify the accuracy of incoming and outgoing inventory shipments.
- Proactively resolve delivery-related issues and customer inquiries in a timely manner.
- Maintain clear and consistent communication channels with all stakeholders.
- Assist with loading and unloading tasks, ensuring proper handling of goods.
- Ensure strict compliance with all safety standards and company policies.
- Track delivery progress, provide real-time updates, and manage delivery documentation.
- Process all necessary paperwork and records for deliveries and returns.
Required Skills
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities, both written and verbal.
- Proficiency in basic computer applications (e.g., MS Office Suite, email).
- Ability to work effectively and maintain composure in a fast-paced, dynamic environment.
- Proven problem-solving aptitude and meticulous attention to detail.
- Physical stamina for occasional lifting (up to 50 lbs) and standing for extended periods.
- Valid Alaska Driver's License and a clean driving record.
Preferred Qualifications
- Previous experience in logistics, warehouse operations, or retail delivery roles.
- Familiarity with delivery route optimization software or GPS navigation systems.
- Knowledge of local Kodiak area routes and geography.
- High School Diploma or GED equivalent.
- Experience with inventory management systems or barcode scanners.
Perks & Benefits
- Competitive hourly wage commensurate with experience.
- Comprehensive health, dental, and vision insurance package.
- Generous paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development within a growing company.
- Supportive team environment focused on collaboration and success.
- Employee assistance program for personal and professional support.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and skills for this On-site Delivery Support role. We look forward to reviewing your application.
