About Company
Seeking your next career move in the dynamic hospitality sector? Career.zycto specializes in connecting exceptional talent with leading employers across various industries. We pride ourselves on understanding both candidate aspirations and client needs, ensuring perfect placements that foster growth and success. Our dedicated team is committed to providing a seamless, supportive recruitment experience, making us the ideal partner for individuals eager to find their perfect role. We open doors to exciting opportunities, helping you thrive in dynamic environments. Discover how we can elevate your professional journey.
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Job Description
Are you a warm, organized, and customer-focused individual passionate about creating memorable dining experiences? Career.zycto is actively seeking a dedicated On-site Restaurant Host for a prominent client in Saraland, Mobile. This full-time, daytime position is perfect for someone who thrives in a fast-paced environment and enjoys being the welcoming face of a vibrant establishment. As the first and last point of contact for our guests, your role is pivotal in setting the tone for their visit and ensuring a smooth flow of service throughout the shift.
Our client’s restaurant offers a unique dining atmosphere, known for its exceptional service and delicious cuisine. As a Daytime Host, you will be responsible for warmly greeting all arriving guests, managing reservations efficiently, and escorting diners to their tables with a friendly demeanor. You’ll be instrumental in maintaining the overall dining room ambiance, ensuring cleanliness and organization at the host stand and entrance area. Beyond just seating, you’ll be the go-to person for guest inquiries, providing accurate information about wait times, menu items, and general restaurant operations. This role requires excellent communication skills, as you’ll be coordinating closely with the kitchen staff, servers, and management to optimize table turnover and guest satisfaction.
This position offers a fantastic opportunity to become an integral part of a supportive team. You’ll learn the intricacies of restaurant operations, develop advanced customer service skills, and contribute directly to the positive reputation of the establishment. We are looking for someone who is proactive, can anticipate guest needs, and handles stressful situations with grace and professionalism. If you are eager to contribute your welcoming spirit and organizational prowess to a thriving restaurant environment, we encourage you to apply. Join a team where your efforts are recognized and your passion for hospitality can truly shine.
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Key Responsibilities
- Warmly greet all guests upon arrival and departure, making them feel welcome.
- Manage the reservation system and walk-in waitlist accurately and efficiently.
- Escort guests to their tables, presenting menus and providing initial information.
- Answer phones professionally, handle inquiries, and take reservations.
- Maintain cleanliness and organization of the host stand, entrance, and dining areas.
- Monitor dining room activity to determine seating availability and table turnover times.
- Assist servers with light duties as needed, such as refilling water or clearing tables.
- Communicate effectively with kitchen and serving staff regarding seating and special requests.
- Handle guest complaints or concerns with professionalism and escalate when necessary.
- Promote a positive and friendly atmosphere for both guests and team members.
Required Skills
- Proven experience in a customer service role, preferably in hospitality.
- Exceptional interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Proficiency with reservation software and POS systems (or ability to learn quickly).
- Professional appearance and demeanor.
- Ability to stand for extended periods and lift up to 25 pounds.
Preferred Qualifications
- Previous experience as a restaurant host or hostess.
- Familiarity with fine dining protocols.
- Knowledge of local Saraland attractions and points of interest.
- Bilingual skills (e.g., Spanish, French).
Perks & Benefits
- Competitive hourly wage with potential for tips.
- Employee meal discounts during shifts.
- Opportunities for career growth and advancement within the hospitality sector.
- A supportive and friendly team-oriented work environment.
- Consistent daytime shifts, promoting work-life balance.
- Paid time off and holiday pay.
How to Apply
To apply for this exciting On-site Restaurant Host position, please click on the application link below. We look forward to reviewing your qualifications and learning how your skills can contribute to our client’s success. Ensure your resume highlights your customer service experience and ability to thrive in a dynamic restaurant setting.
