About Company
Career.zycto champions innovation in specialized equipment services, providing critical support across various industries. We thrive on precision, reliability, and delivering exceptional technical solutions to our clients. For an On-site Technician, Career.zycto offers a dynamic and challenging environment where your hands-on expertise directly impacts operational success. Join a team where problem-solving is celebrated, continuous learning is encouraged, and your contributions are visible daily, ensuring vital systems run flawlessly. We empower our technicians to excel, grow, and become indispensable experts in their field.
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Job Description
Are you a hands-on technical expert with a passion for precision and problem-solving? Career.zycto is actively seeking a highly skilled and dedicated On-site Technician specializing in Equipment Repair to join our growing team in Little Rock, Arkansas. This crucial role involves more than just fixing things; it’s about providing critical support that directly impacts our clients’ operational continuity and success. You will be instrumental in diagnosing, troubleshooting, and performing intricate repairs on a diverse array of specialized industrial and commercial equipment directly at client locations. From complex mechanical systems to sophisticated electrical and hydraulic components, your expertise will ensure optimal performance and minimize downtime. This position offers a unique blend of technical challenge and direct client interaction, making you a vital liaison between Career.zycto and our valued partners. We’re looking for someone who thrives in varied environments, possesses a meticulous eye for detail, and upholds the highest standards of professional conduct and customer satisfaction. If you are driven by innovation, committed to continuous learning, and eager to apply your skills in a dynamic, impactful role, Career.zycto provides the perfect platform for your career growth. Become a key contributor in maintaining the integrity and efficiency of essential equipment across diverse industries within the region.
Key Responsibilities
- Perform on-site diagnosis and repair of mechanical, electrical, and hydraulic equipment failures, leveraging deep technical understanding.
- Conduct comprehensive preventative maintenance checks and scheduled services to extend equipment lifespan and proactively prevent breakdowns.
- Troubleshoot complex technical issues methodically, utilizing advanced schematics, detailed manuals, and specialized diagnostic tools.
- Provide clear, concise, and professional communication to clients regarding repair status, technical explanations, and preventative operational measures.
- Efficiently order and manage spare parts inventory, ensuring critical components are readily available for immediate repairs and urgent needs.
- Maintain accurate and thorough service records, repair logs, and detailed documentation for all work performed, adhering to company standards.
- Strictly adhere to all safety protocols, company policies, and client site regulations while working on premises.
- Provide insightful technical guidance and support to clients on optimal equipment operation and essential basic maintenance practices.
- Collaborate effectively with internal teams to share valuable insights, contribute to process improvements, and enhance overall service delivery.
- Stay continuously updated with new equipment technologies, repair techniques, and industry best practices through ongoing professional development.
- Travel to various client sites within the Little Rock metropolitan area and surrounding regions as required, managing travel logistics efficiently.
- Calibrate and adjust equipment to precise, optimal performance specifications, ensuring peak functionality and reliability.
Required Skills
- Proven experience (3+ years) in equipment repair, encompassing mechanical, electrical, and hydraulic systems.
- Strong diagnostic and troubleshooting abilities, with a track record of resolving complex technical challenges.
- Proficiency with a wide range of hand and power tools, as well as specialized diagnostic equipment.
- Ability to accurately interpret technical manuals, schematics, and engineering blueprints.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to non-technical individuals.
- Valid driver's license and reliable transportation for travel to client sites.
- Physical ability to lift heavy equipment, bend, stoop, climb, and work in various environmental conditions.
- Meticulous attention to detail and strong organizational skills for managing tasks and documentation.
Preferred Qualifications
- Associate's degree or technical certification in a relevant field (e.g., Industrial Maintenance, Electronics Technology, HVAC).
- Experience with specific industry equipment (e.g., manufacturing machinery, construction equipment, laboratory devices).
- OSHA 10 or 30 certification demonstrating commitment to safety.
- Familiarity with inventory management systems and service management software.
- Prior field service experience in a client-facing role.
Perks & Benefits
- Competitive salary and performance-based incentives for outstanding contributions.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off (PTO) and company holidays.
- Retirement savings plan (401k) with company match to support your future.
- Company service vehicle provided or mileage reimbursement for personal vehicle use.
- All necessary tools and advanced diagnostic equipment provided.
- Extensive opportunities for professional development and advanced technical training.
- A supportive, collaborative, and team-oriented work environment.
- Company-provided uniform and safety gear.
How to Apply
If you are ready to apply your technical expertise in a challenging and rewarding environment, we encourage you to take the next step. Please click on the application link below to submit your resume and cover letter directly to our hiring team. We look forward to reviewing your qualifications and exploring how your skills can contribute to Career.zycto’s success.
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