About Company
Imagine a place where your passion for service truly shines. Career.zycto partners with the most vibrant and beloved dining establishments in Downtown Cabot, connecting exceptional talent with dynamic opportunities. We champion environments that celebrate teamwork, reward dedication, and foster genuine connections with guests. For a dedicated waiter, our partner restaurants offer fast-paced, high-energy settings where every shift brings new experiences and the chance to make a real impact. Join a team where your smile and efficiency are highly valued, contributing to memorable culinary journeys for every patron.
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Job Description
This is an exciting opportunity for an energetic and professional On-site Waiter to join the dynamic team at one of Downtown Cabot’s most popular and bustling restaurants, brought to you by Career.zycto. If you thrive in a fast-paced environment, possess an unwavering commitment to exceptional customer service, and genuinely enjoy creating memorable dining experiences, then we want to hear from you. Our partner restaurant is renowned for its vibrant atmosphere, delicious cuisine, and a loyal customer base, making every shift engaging and rewarding. We pride ourselves on offering a diverse menu that caters to a wide range of tastes, from classic comfort food to innovative seasonal dishes, ensuring every day presents a new opportunity to delight our patrons.
As an On-site Waiter, you will be the face of the restaurant, guiding guests through their culinary journey from the moment they step through the door until their departure. This role demands a keen eye for detail, excellent communication skills, and the ability to multitask effectively without compromising service quality. You will be responsible for warmly greeting guests, presenting menus, taking accurate food and beverage orders, and making informed recommendations that enhance the dining experience. A deep understanding of menu items, daily specials, and beverage pairings will be crucial to success, enabling you to upsell and advise with confidence. You’ll also be instrumental in ensuring that dietary restrictions and preferences are communicated clearly to the kitchen, guaranteeing a safe and enjoyable meal for everyone.
We are looking for individuals who can anticipate guest needs, respond promptly to requests, and handle any concerns with grace and professionalism, transforming potential issues into positive outcomes. Maintaining a clean and organized dining area, collaborating seamlessly with kitchen staff and other front-of-house team members, and accurately processing payments using our POS system are also key components of this role. This position offers a fantastic opportunity to grow your hospitality career within a supportive and high-achieving team. If you are passionate about food service, dedicated to guest satisfaction, and ready to contribute to a thriving restaurant environment, we encourage you to apply and become an integral part of our success story in Downtown Cabot. Your ability to create a welcoming and efficient dining atmosphere will directly contribute to our reputation for excellence and help solidify our standing as a community favorite.
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Key Responsibilities
- Warmly greet and seat guests upon arrival.
- Present menus, explain daily specials, and offer informed recommendations.
- Accurately take food and beverage orders, ensuring all details and special requests are noted.
- Serve food and beverages promptly and professionally.
- Anticipate guest needs and respond to requests in a timely and courteous manner.
- Process guest payments efficiently using a Point-of-Sale (POS) system.
- Maintain cleanliness and organization of dining tables and service areas.
- Collaborate effectively with kitchen, bar, and other front-of-house staff.
- Address guest inquiries and resolve any dining-related issues with professionalism.
- Adhere to all food safety and sanitation guidelines.
Required Skills
- Proven experience in a fast-paced restaurant or hospitality setting.
- Exceptional customer service and communication skills.
- Ability to multitask and work efficiently under pressure.
- Strong attention to detail and accuracy in order taking and service.
- Basic math skills for handling transactions.
- Physical ability to stand and walk for extended periods, and lift up to 25 lbs.
- Positive attitude and a strong work ethic.
- Team-oriented mindset and ability to collaborate effectively.
Preferred Qualifications
- Experience with popular POS systems (e.g., Toast, Square, Aloha).
- Knowledge of local food safety and hygiene regulations.
- Familiarity with various cuisines, wines, and spirits.
- High school diploma or equivalent.
Perks & Benefits
- Competitive hourly wage plus generous tips.
- Employee discounts on meals.
- Opportunities for professional growth and career advancement.
- A supportive and dynamic team environment.
- Flexible scheduling to accommodate personal needs.
- Paid time off (for full-time employees).
- Health and dental insurance options (for full-time employees).
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter directly. Please highlight your relevant experience and passion for hospitality in your application.
